Luigi Santos-Hammarlund Email & Phone Number

Malmö, SE

Malmö, Skåne County, Sweden

• Organising playtests for feedback on design and engagement.
• Analysing player behaviour using qualitative and quantitative methods together with the data team.
• Collaborating with teams to integrate user feedback.
• Collecting feedback through surveys, interviews, and focus groups.

Malmö, Skåne County, Sweden

• Coordinating beta activities throughout Europe, the Middle East, Africa and India (EMEIA regions).
• Managing diverse beta testing communities with Centercode/Betabound.
• Analysing and integrating customers' feedback for main stakeholders.
• Working on projects via Confluence & JIRA.
• Experience with Apple Connect and Google Console.

Lund, Skane County, Sweden

• Community Manager for both editions of the Sony Xperia Beta Program.
• Coordinating internal and external beta testers in China, Japan, Sweden, Germany, UK and US.
• Developing Perceived Quality surveys and analysis for product validation and verification.
• Planning and creating surveys on Survey Monkey & Qualtrics.
• Analysing beta testing feedback for both software and hardware.
• Handling projects and issues with Atlassian tools: JIRA & Confluence.

• Planning and producing social media content for Sony Sketch, a drawing and photo editing app with its own art community.

Lund, Skane County, Sweden

- Interviewing entrepreneurs and idea owners for the Sony Startup Acceleration Program Europe (SSAP), including the startups ATLANT 3D Nanosystems, Storvix, Olympus Sky, Dronestream, Creditive, World for Story and many others.

Lund, Skane County, Sweden

• Beta Testing Coordinator for product validation and verification.
• Experience in research methodologies: surveys, A/B tests, interviews, benchmarking.
• Data collection and analysis of beta testers feedback (software and hardware).
• Planning and creation of surveys for various development teams: Survey Monkey and Qualtrics.
• Experience with Atlassian tools and DMS.
• Working with Sony IoT devices, smart wear, Bluetooth products, headsets, speakers and more.

Lund, Skane County, Sweden

• Handling of confidential prototypes (mobile devices, accessories, smart wear).
• Managing thousands of live users in Europe, Japan, China and the US.

London, England, United Kingdom

• Freelance copywriting and copy-editing services.
• Brazilian Portuguese and British English.
• Clients: Carla Weisz (Mundo-e/Carla Weisz Consulting), Soninha Francine, among others.

London, United Kingdom

• Receiving goods/handling invoices
• Storing goods in the appropriate area (dry or cold storage)
• Stock inventory and rotation
• Managing the distribution of goods to all outlets in the zoo

London Area, United Kingdom

• Bartender at one of London's most iconic music venues (as seen on the Camden miniseries).
• Designated Premises Supervisor (DPS).

São Paulo, Brazil

• Creative partner, copywriter and proofreader.
• Promotional marketing planner & strategist.
• Clients: Janssen-Cilag, Aventis, Roche, Bayer, Wyeth, Philips, Santander, Seara, Batavo, Quaker, Unilever, Walita, Gradiente and many more.

São Paulo, Brazil

• Copywriter and proofreader.

São Paulo, Brazil

• Trainee at Standard Ogilvy & Mather, São Paulo

São Paulo, Brazil

• Working for the Council for the Defense of Historical, Archaeological and Artistic Heritage of the State of São Paulo (CONDEPHAAT)
• Compiling and organising photographic records of historical buildings

Ux Writing Fundamentals, Professional Certification

Course, Project Management

Master'S Degree, Communication And Media Studies, Communication Specialist

Bachelor'S Degree, History

Course, Creative Writing

Certificate, Commercial And Advertising Art

High School Diploma