Responsabile della gestione dei rapporti commerciali con i grandi clienti e del raggiungimento degli obiettivi di vendita a questi collegati. Trovare e convincere nuovi clienti e mantenere clienti importanti.Analisi delle specifiche esigenze del cliente.Gestione contatti e visite con i clienti.Gestione di fiere di settore sia come espositore che da visitatore.Valutazione e negoziazione delle offerteFormulazione dell’offerta commerciale e trattativaGestione… Show more Responsabile della gestione dei rapporti commerciali con i grandi clienti e del raggiungimento degli obiettivi di vendita a questi collegati. Trovare e convincere nuovi clienti e mantenere clienti importanti.Analisi delle specifiche esigenze del cliente.Gestione contatti e visite con i clienti.Gestione di fiere di settore sia come espositore che da visitatore.Valutazione e negoziazione delle offerteFormulazione dell’offerta commerciale e trattativaGestione dell’ordine. Show less

Responsabile della gestione dei rapporti commerciali con i grandi clienti e del raggiungimento degli obiettivi di vendita a questi collegati. Trovare e convincere nuovi clienti e mantenere clienti importanti.Analisi delle specifiche esigenze del cliente.Gestione contatti e visite con i clienti.Gestione di fiere di settore sia come espositore che da visitatore.Valutazione e negoziazione delle offerteFormulazione dell’offerta commerciale e trattativaGestione… Show more Responsabile della gestione dei rapporti commerciali con i grandi clienti e del raggiungimento degli obiettivi di vendita a questi collegati. Trovare e convincere nuovi clienti e mantenere clienti importanti.Analisi delle specifiche esigenze del cliente.Gestione contatti e visite con i clienti.Gestione di fiere di settore sia come espositore che da visitatore.Valutazione e negoziazione delle offerteFormulazione dell’offerta commerciale e trattativaGestione dell’ordine. Show less

Serving customers at the sales counter. Offering face to face advice to customers on the stores products. Maximising store revenue by suggesting upgrades, insurance and add-ons to customers. Processing returns and refunds as required in line with company procedures.Using the stock management system to log, check, locate and move stock both in and out of the store. Responsible for the daily management of the till in the absence of the senior members. Making sure that any… Show more Serving customers at the sales counter. Offering face to face advice to customers on the stores products. Maximising store revenue by suggesting upgrades, insurance and add-ons to customers. Processing returns and refunds as required in line with company procedures.Using the stock management system to log, check, locate and move stock both in and out of the store. Responsible for the daily management of the till in the absence of the senior members. Making sure that any item which is removed from a display column is replaced immediately after a sale. Handling customer complaints in a calm manner.Managing cash and payment systems in accordance with company procedures and policies. Show less

Receiving, moving, checking and storing incoming goodsSelecting space for storage and arranging for good to be placed in the designated placeMoving and organizing stockSupervising the work of new staffEnsuring a clean and safe workhouse for staff to work inKeeping all stockrooms tidy and organised

Booking in deliveriesSending transfers – Inter-Company and InternationalUsing UPS, DHL, Blue Sky and GLH to send and receive goodsMaintaining an accurate stock count and ensuring 0 negatives in storeLifting large boxesWorking to and meeting tight deadlinesClosing down and opening new storesKeeping all stockrooms tidy and organised

StocktakingMoving merchandiseEnsuring all stock is unpacked before opening hoursPulling new lines out for displayMaking sure we adhere to all Harrods policies whilst working at a high standard

Strong understanding of the workings of an officeBasic understanding of accountancy and book-keepingExcellent interpersonal skills – to deal with customers and external contactsGood organisational skills and ability to work to, and sometime implement own processes

Using a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases;Devising and maintaining office systems;Booking rooms and conference facilities;Using content management systems to maintain and update websites and internal databases;Attending meetings, taking minutes and keeping notes;Managing and maintaining budgets, as well as… Show more Using a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases;Devising and maintaining office systems;Booking rooms and conference facilities;Using content management systems to maintain and update websites and internal databases;Attending meetings, taking minutes and keeping notes;Managing and maintaining budgets, as well as invoicing;Liaising with staff in other departments and with external contacts;Ordering and maintaining stationery and equipment;Sorting and distributing incoming post and organising and sending outgoing post;Liaising with colleagues and external contacts to book travel and accommodation;Organising and storing paperwork, documents and computer-based information;Photocopying and printing various documents, sometimes on behalf of other colleagues. Show less