Luis Santamaria Email and Phone Number
- Professional with over 25 years' experience in senior executive and strategic leadership in operations in various industries, such as Automotive, Consumer Goods, Pharmaceuticals, Retail, Utilities and Services.- C-Level specialist in Supply Chain, Purchasing and Procurement, Supplier Development, Commercial and Aftermarket Management, Project Management and P&L Management in competitive and complex environments.- Expert in developing comprehensive and innovative strategies to drive sustainable company growth, taking into account market dynamics and customer needs in complex and volatile environments.- Aptitude for dealing with emerging complexities such as new technologies, changes in demand and geopolitical dynamics with a focus on business development and strong assertive communication skills.- Technical ability to define strategies in line with ESG (Environmental, Social and Governance) practices.- Practice in managing global operations, integrating short-term challenges with long-term vision.- Proven ability to strategically guide critical decisions related to investments, expansions and restructuring, using detailed analysis and financial projections.- Ability to identify and exploit growth opportunities in new markets and services, conducting market research and anticipating consumer demands with the company's strategic vision.- Strong competence in establishing and strengthening strategic relationships with clients and partners, building solid bonds based on trust and value delivery, reinforcing stakeholder management.- Proficiency in analyzing performance data to implement continuous improvements, identifying areas for improvement and applying effective corrective actions.- Solid experience in developing and executing high-impact commercial and after-sales strategies focused on maximizing customer satisfaction and brand loyalty.- Ability to negotiate complex and advantageous contracts with suppliers, using advanced negotiation techniques and market knowledge to ensure favorable and sustainable commercial conditions.- Expertise in monitoring KPIs to optimize operations, ensuring that performance targets are consistently achieved with a strong results orientation.- Strong ability to manage and lead projects, whether infrastructure or product launches.- Technical ability to coordinate commercial strategies in line with global corporate objectives, promoting cohesion and the long-term success of the company.- Brazilian and Portuguese citizenships.
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Membro Do Conselho ConsultivoQmais OutletSão Paulo, Brazil
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Managing Director (Md) - Transport & Logistics BusinessGrupo Sada Jun 2021 - Mar 2024América LatinaA reference in Latin America in automotive outbound logistics, operation and storage, SADA Group is a pioneer in the development of logistics solutions involving different modes of operation for the transport of new and used vehicles.Operating in various sectors of the economy, the companies of SADA Group stand out for offering quality products and services tailored to each client and are a reference in many of their areas of activity.Being a reference in Latin America in transport and logistics of automobiles, in port operations and warehousing. With modern areas and garage buildings with capacity for more than 100 thousand vehicles, a fleet of more than 3,600 trucks in the most diverse formats, more than 7,300 employees in 28 operation centers in Latin America.Today, the company's transport and logistics arm has the brands SADA, Brazul, Transzero, Elta, AutoService and Dacunha. With them, the group increases its local strength and national presence every day, being strategically located close to the main automakers and ports in Brazil and in other Latin American countries. -
Aftermarket Senior Vice President - Head Of Mopar Brand For Latin AmericaStellantis Oct 2019 - Apr 2021America LatinaResponsible for P&L and accountability for Mopar's business unit (BU responsible for all FCA Group's after-sales operations in Latin America, including Fiat, Jeep and RAM brands) with annual sales of R$ 1.3 billion, 115,000 active SKUs, three Distribution Centers, two Call Centers, 12 Directors / Managers, 470 direct employees and 630 third parties. New projects: Electric Car and Connected Car.• Responsible for Commercial, Sales & Marketing Operations, Technical Service Operation, Warranty, Product Development & Launches, Supply Chain, Parts & Accessories Purchasing, Distribution & Dealership Network, and Customer Service.• In just two years, led the review of all customer service processes and policies, moving from the last position to the top positions in customer service (customer satisfaction index) with Jeep and Fiat brands.• Promoted the redesign of the commercial strategy, focusing on the development of new channels and business models, increasing the portfolio, as well as the review of the commercial policy, increasing market share, contribution margins and volumes.• Led the optimization of key processes with a focus on costs, mainly in purchases, supply chain and technical services, leading to a reduction in inventories (34%), a reduction in logistics costs (21%) and a reduction in warranty costs (16%).• Improvement of employees’ satisfaction and people management, Main results:- Market share growth. Company that grew the most in the year- 2020 result higher than budgeted with a 4.5 pp increase in the net contribution margin.- Reduction in total inventory volumes by 34%, obsolete inventory by 42% and logistics costs by 21%.- Annual saving with cost reduction projects of R$ 19 million based on World Class Logistics (WCL).- Awarded the best customer service company in three of the four main market surveys (including Modern Consumer).- Reduction of warranty costs in the order of R$ 42 million / year from the review of the commercial policy. -
Senior Vice President - Purchasing And Supplier Quality For Latin AmericaStellantis May 2017 - Dec 2019LatamResponsible for R$ 18 billion / year in direct and indirect purchases of materials and services for the entire production of FCA Latin America (four vehicle factories and two engine factories), including the development and qualification of suppliers. Direct leadership in the sourcing and purchasing processes of the Nova Strada and D-UV models, as well as in the quality of suppliers.• In the two-year cycle as head of the Purchasing and Supplier Development area, the sourcing of major projects, such as Nova Strada, Toro MCA, Argo Cross, Project 363, Jeep D-UV Project and CVT Transmission, were completed on time.• Promoted the cost and savings targets achievement with a strong focus on sourcing strategies and Technical Reduction projects with engineering in the Value Optimization Program (VOP).• Led the implementation of company’s integrated management committees with suppliers to improve communication and engagement of solutions, with significant improvements in projects delivery and in the recovery of critical suppliers, mitigating supply and dependency risks.• Negotiated the location and implementation of 11 new suppliers in Pernambuco state, reducing costs and increasing the plant’s level of service and operation.Main results:- Saving of 1.9% in the first year, in addition to mitigating materials inflation, and 60% of materials inflation mitigating in the second year.- CVT transmission contract with saving of 18% versus Project cost.- Implementation and engagement of 89 suppliers in the Supplier Integration Management (SIM) program.- Reduction from 45 to 12 critical suppliers in two years.- Saving of 237 million euros due to the scope reduction and technical review.- Increase in the average payment term from 37 days to 50 days.- Implementation of the digitized SIM tool.- 70% renegotiation of Supplier Park Pernambuco contracts.- Implementation of the Remote Tooling Control (IoT) Project.
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Vice President Supply Chain Latin AmericaStellantis Jan 2015 - Sep 2017LatamResponsible for all Supply Chain operations for Latin America, including all inbound, outbound, international logistics and S&OP operations in the region for the four vehicle factories and the two engine factories. Responsible for the development and implementation of the Jeep Factory Supply Chain Strategy and Model in Pernambuco state.• During the implementation of the Jeep Pernambuco Project, led the development, planning and implementation of an automotive park from green field, becoming the most modern plant and reference of the FCA Group in the world.• Promoted the consolidation of operational efficiency through integration and coordination projects that generated savings of 23.6% in inbound operations, 24% in outbound, 18% lead-time improvement, inventory reduction of 38% in raw materials and projects with WCL concept generating savings of R$ 72 million / year. In addition to consolidating the entire supply chain methodology based on global benchmarks and becoming a global reference even in an industry and complex environments such as automotive.
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Director Of Supply ChainPhilip Morris International May 2012 - Dec 2014BrazilResponsible for the strategic operation of definition and distribution logistics, with approximately 35,000 daily deliveries throughout Brazil and 4,000 employees. Responsible for Budget Planning and Administration and Supply Chain, including inventory policy, service level and channel distribution management.• Reorganized the entire fast moving consumer goods distribution operation pattern, with consolidated savings of 28% in the period, reduction of thefts by 62%, reduction of delivery lead times by 25%, in addition to the implementation of a more humanized management with direct effects on employees’ satisfaction and quality surveys.• Led the implementation of an information center cockpit for real-time management already prepared to work on the machine learning concept. -
Supply Chain Sr Manager - Independent ConsultantSamsung Electronics Jan 2012 - May 2012São Paulo Area, BrazilSamsung Electronics is the world's largest technology company based on revenue and one of the world's top 20 brands. Samsung is composed of numerous international businesses, all united under the Samsung brand, including Samsung Electronics.Responsible for the project to review and optimize the supply chain for white goods and air conditioners, including revision of the transport model, cost analysis, distribution model and optimization rate, with direct interaction with sales, marketing and production and presentation of an operation new model and direct savings. -
Coo - Chief Operating OfficerGrupo Panpharma (Subsidiary Celesio Ag) Aug 2010 - Dec 2011São Paulo Area, BrazilResponsible for the group's operations, including Logistics, Procurement, IT and Real Estate. Responsible for strategic definition, operation, and distribution, with approximately 20,000 daily deliveries throughout Brazil and 3,500 deliverers, and net revenue of around R$ 5 billion.• Led the change of a family business without robust governance and management processes into a multinational with a focus on productivity, transparency, and integrated management through the implementation of SAP, review of the HR structure, including policies and processes, among other actions.• Reviewed the entire physical and fiscal structure of the logistics operation, with a focus on productivity, transparency, and cost reduction. With logistics savings of around 12% and theft reduction of around 45%, in addition to a reduction in tax and labor liabilities, respectively by 65% and 52%. -
Logistics & Indirect Procurement DirectorLojas Renner Jul 2009 - Aug 2010Leadership of the entire Supply Chain, including strategic and operational definition.• Led the creation and development of the Supply Chain Master Plan for Lojas Renner with a focus on ensuring support for the network expansion project for the coming years, with guarantee of operational efficiency, implementation of the new distribution center and approval of the investment budget by the company's board of directors.• Led the definition of operating parameters, logistical flow, store supply methodology, operational targets, and IT tools for operational support.• Defined and implemented the E-commerce Project - starting the channel's operations at Lojas Renner - including technology definition, channel strategy, product line and operation flow and systems. -
Director Of Supply Chain - Mexico - MonterreySiemens Jan 2009 - Jul 2009Monterrey, Nuevo León, MéxicoResponsible for the implementation of Siemens’ global distribution and integration project for Americas, responding for all aspects related to the Supply Chain. -
Director Of LogisticsSiemens Apr 2007 - Dec 2008BrasilResponsible for the Sales and Operations Planning Area, with approximately 60,000 active SKUs related to 12 business areas and involving annual sales of R$ 1.9 billion / year.
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Sales & Operations Planning ManagerWhirlpool Corp May 2004 - Apr 2007Responsible for production planning and product availability for national and foreign markets, with about 1,500 SKUs, including interface with Marketing, Sales and Manufacturing -
Logistics ManagerWhirlpool Corporation Jul 2002 - May 2004Responsible for hiring and managing incoming and outgoing transport involving an annual account of R$ 150 million / year, including Risk Management, Logistics, Reversion and Projects.
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Logistics And Operations ManagerEnron Oct 1999 - Jul 2002Management and coordination of operations for the construction and maintenance of electricity distribution systems in 223 municipalities in Sao Paulo and Mato Grosso do Sul states, with 1.6 million customers. Responsible for purchasing, materials quality, supplier development, e-sourcing, logistics and supply contract management.
Luis Santamaria Education Details
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Civil Engineering -
Pdc - Board Member Development Program -
Logistics And Production
Frequently Asked Questions about Luis Santamaria
What company does Luis Santamaria work for?
Luis Santamaria works for Qmais Outlet
What is Luis Santamaria's role at the current company?
Luis Santamaria's current role is Membro do Conselho Consultivo.
What schools did Luis Santamaria attend?
Luis Santamaria attended Universidade De São Paulo, Insper, Ibmec, Fundação Dom Cabral, Universidade De São Paulo.
Not the Luis Santamaria you were looking for?
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Luis Santamaria
São Paulo, Sp1multibras.com.br -
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Luis Santamaria
Brazil -
Luís Fernando Santamaria
Gerente De Engenharia Na Tbe - Transmissoras Brasileiras De EnergiaUberlândia, Mg
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