Luis Acuna Email & Phone Number

Fort Lauderdale, Fl, Us

San Francisco, California, Us

San Francisco, California, Us

Bethesda, Md, Us

Marriott International is an American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities. It is the largest hotel chain in the world with 30 brands and more than 7,500 properties in 131 countries. In 1995 acquired The Ritz-Carlton Hotel Company and in 2016 acquired Starwood.Regional Director of Human Resources role:Oversight of HR function with a total headcount of more than 8,000 employees in 36 Hotels over 6 countries. Led strategy for labor and employee relations, compensation and benefits, learning and development, talent acquisition and talent management. Accountable for compliance with local laws and company policies in a multi-cultural and ever-changing environment. • Increased employee engagement in Area from 73% to 80% in 2018 and to 82% in 2019 during the most challenging years economically, socially and politically. • Led Human Capital and Succession Planning strategy: 25 HR leaders were promoted; 37 managers promoted to executive committee positions and 9 leaders promoted to General Manager in the last 2 years.• Reduced time to fill for management positions from 36.5 days in 2017 to 19.5 days in 2019.• Performed as expert and key escalation point for high risk/complex employee relations issues conducting investigations and grievance processes for more than 75 cases, partnering with local counsel to ensure legal compliance.• Business partner for market leaders designing and executing business strategies to improve performance, attract, develop and retain high potential talent, drive talent management excellence and organizational effectiveness.• Led organizational design, learning & development and diversity & inclusion strategies for the Region.

San Juan, Pr, Us

An iconic resort and Casino located on the beach in Condado, San Juan, Puerto Rico and operated by Marriott International. The San Juan Marriott has 525 hotel rooms and a Casino, and around 750 employees.Director of Human Resources role:Contributes a high level of human resource strategic and generalist knowledge and expertise ensuring operating consistencies and synergies for the property. Accountable for leading execution of HR strategies and ensuring alignment in the delivery of company policies and culture.• Led organizational design, learning & development and diversity & inclusion strategies.• Developed and implemented strategy to stay abreast of union activity in the Area, promoting positive work environment for all employees; facilitator for Peer Review training• Acted as Lead Director of Human Resources for Caribbean and Latin America, mentoring and coaching 11 new HR Leaders.• Developed Human Resources Diagnostic Tool and International HR Audit, programs that were implemented by all international properties in the company.• Designed and executed property training strategy, including new hire orientation, service and leadership training. • Built an associate culture that embraced company Core Values by designing and implementing new training programs, resulting in consistent and constant increase in employee engagement.