Central Station Dispatch Operator
Current
Sep 2023 - Present
AeroLeads people directory · profile
Luis Alva Email & Phone Number
Driven Professional & Bilingual Problem Solver | Customer Service Expert with Health Insurance Billing Experience | Advancing Toward a Dynamic Tech Career
at
SafeTouch Security
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Driven Professional & Bilingual Problem Solver | Customer Service Expert with Health Insurance Billing Experience | Advancing Toward a Dynamic Tech Career
Location
Jacksonville, Florida, United States
Who is Luis Alva? Overview
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Quick answer
Luis Alva is listed as Driven Professional & Bilingual Problem Solver | Customer Service Expert with Health Insurance Billing Experience | Advancing Toward a Dynamic Tech Career at SafeTouch Security, based in Jacksonville, Florida, United States. AeroLeads shows a matched LinkedIn profile for Luis Alva.
Luis Alva previously worked as Central Station Dispatch Operator at Safetouch Security and Membership and Billing Specialist at Guidewell. Luis Alva holds Associate'S Degree, Pre-Nursing Studies from Florida State College At Jacksonville.
Company email context
Email format at SafeTouch Security
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SafeTouch Security
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Profile bio
About Luis Alva
At SafeTouch Security, our team prioritizes optimal safety and client satisfaction. I utilize my bilingual skills in English and Spanish to ensure clear and effective communication. As a Central Station Dispatch Operator, I focus on operational excellence, playing a key role in providing rapid and precise situational analysis during emergency response scenarios.Previously, I worked at Florida Blue as a Membership and Billing Specialist, where I honed my skills in cost-benefit analysis and EPIC Resolute Professional Billing. These competencies allow our organization to maintain high service standards and contribute to continuous improvement efforts. A crucial aspect of my role is my commitment to creating a seamless customer experience, where complex processes are streamlined and remain unobtrusive to the end user.
Current workplace
Luis Alva's current company
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5 roles
Luis Alva work experience
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Membership And Billing Specialist
Research and obtain resolution for all issues, using tools directly or engagingother business areas to support inquiry resolution. Ensure service coordinatedwith other supporting areas maintains the appropriate retail center service experienceand that internal complexities remain invisible to the customer. Log all inquiries,capturing appropriate data.
Apr 2017 - May 2023
Contractor
Worked as a contractor at Florida Blue through staffing agency Alluvion, a Vaco Company.Provided customer service and resolved benefit-related questions and issues. Identifiededucational opportunities and communicated them to appropriate personnel.Supported continuous improvement efforts by investigating and resolving problems.
Oct 2016 - Apr 2017
Store Manager
With a robust 4.5-year tenure as an HR professional, I come equipped with valuable experience. In my prior role, I managed a spectrum of tasks across the hiring process, including creating job postings, identifying potential candidates, and conducting initial screenings. Leveraging the Workday system, I adeptly facilitated onboarding, overseeing.
Nov 2011 - Apr 2016
Bank Teller
Dec 2013 - Oct 2014
2 education records
Luis Alva education
Associate'S Degree, Pre-Nursing Studies
Bachelor Of Applied Science - Basc, Computer And Information Sciences And Support Services
FAQ
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What company does Luis Alva work for?
Luis Alva works for SafeTouch Security.
What is Luis Alva's role at SafeTouch Security?
Luis Alva is listed as Driven Professional & Bilingual Problem Solver | Customer Service Expert with Health Insurance Billing Experience | Advancing Toward a Dynamic Tech Career at SafeTouch Security.
Where is Luis Alva based?
Luis Alva is based in Jacksonville, Florida, United States while working with SafeTouch Security.
What companies has Luis Alva worked for?
Luis Alva has worked for Safetouch Security, Guidewell, Vaco, Chipotle Mexican Grill, and Chase.
How can I contact Luis Alva?
You can use AeroLeads to view verified contact signals for Luis Alva at SafeTouch Security, including work email, phone, and LinkedIn data when available.
What schools did Luis Alva attend?
Luis Alva holds Associate'S Degree, Pre-Nursing Studies from Florida State College At Jacksonville.
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