WHAT I DO:Formal Healthcare IT Specialist for multi-facility and VA hospital systems supporting Electronic Health Record systems (EHR) and Point of Care (POC) testing systems for the hospital environment; assisting my customers by providing technical support and streamlining workflows to improve the timely delivery of patient messaging events to inpatient and outpatient hospital facilities, analyze hardware failures that involve troubleshooting proprietary automated dispensary cabinet.- Analyzing HL7, EDI and CDA interface integrations between hospital systems and vendors.- Extensive experience with EHR interfaces.- Diagnose complex issues, troubleshooting, debugging software, network, and database systems.WHO I WORKED WITH:EHR vendors, Multi-facility and VA hospital systems.CORE COMPETENCIES:Customer-Centric Focus | Workflow Analysis | Backend Product SupportImplementation Specialist | Healthcare Informatics | Fast-Paced Environments | Critical Thinking | Trusted Advisor of Workflow and ProcessesTECHNICAL SKILLS: Middleware - Integrated EHR, SAP, VMWare, Azure, Citrix, Sharepoint, SecureLink, Syscare, Okta,Adapters - HL7, DICOM XML, HTTP, FTP, SQL, LAN, WAN, DNS, Telnet and TCP/IPRDBMS - MS SQL (SSMS), Oracle and SQL AnywhereOperating Systems - Windows 9x/2000/XP/2003/2008/2012 Server, Windows 7/8.1/10/11WHAT VALUE DO I OFFER:Advanced ability to troubleshoot hardware up to and including mechanical, electrical, pneumatic equipment, and automation equipment Advanced understanding of computer systems, computer hardware, software, and networking troubleshootingAdvanced experience and knowledge with remote desktop applications and help desk software Advanced interpersonal, communication, and presentation skills required to communicate with employees, vendors, and customers