Luis B. Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, United States

-Played a pivotal role in the development and management of timeshare contracts, ensuring legal compliance and a seamless customer experience.-Conducted thorough due diligence, verification, and validation of customer information to prevent fraud and maintain the integrity of the timeshare sales process.-Worked with the sales and marketing teams to develop timeshare packages and offerings that maximized revenue while meeting customer needs and expectations.-Coordinated and oversaw daily hotel operations, including front desk, reservations, and food services, ensuring efficient and smooth processes.

- Responsible for opening store and scheduling daily plans for booked games and assigning team members to them- Assisted in routine maintenance of replacing and fixing broken items inside the escape rooms- Manage influx of incoming guests and ensuring proper start time of each individual experience- Responsible for assisting tech support services with updating and maintaining usage of multipledifferent tech across different operating systems - Collaborated with other Team Leaders in creating plans for training, maintenance, game qualityupdates- Hosted meetings remotely via Zoom, Webex, Google Meets with corporate partners of thecompany- Engaged in individualized training sessions for new team members and ensuring skills are onstandard- Filed daily reports on store data, team member training, state of game qualities, and storecheckups

San Francisco Bay Area

Greater Chicago Area

- Processing school fee payments for parents of high school students- Assisted parents with item purchases around the bookstore- Implemented a daily deployment chart which bolstered productivity and efficiency

Bachelor Of Arts - Ba

Education record