Charged with optimizing processes, implementing technology, and managing projects that impact our users and clients with a focus on cost optimization.

Leading the development of Credibid's platform, ensuring it aligns with our vision and meets the needs of our users and partners, such as banks and mutuals and the changing market dynamics and user requirements.Collaboration with marketing to devise strategies and campaigns aimed at engaging two key user segments: real estate companies and individuals or businesses seeking mortgage loans.

My experience at IE Business School's MBA program has been exceptionally enriching. The emphasis on strategy and the development of analytical skills have been pivotal, and the collaborative spirit among classmates and dedicated teachers has been inspiring. I'd like to extend a special thanks to the startup and venture opportunities, which have ignited my entrepreneurial spirit. This journey has been truly transformative, and I'm excited to apply these insights in my future endeavors.

- Led development and introduction of a new area ever created in insurance companies consisting of giving consulting to SMEs insured, impacting over 300 companies.

- Innovated personal accident attention in schools and decreased first contact from 1 hour up to 15 min and decreased cost almost 50%.- Head of statistic, projects, suppliers, process and prevention team.

- Developed KPIs determining behaviors on claims, reserves, payments, average cost, which helped identified reserves, operational errors, and leakage deviations.- Established fraud controls, resulting into several layoffs and rejected claims. Savings over 1mdd per year.

- Initiated in a development program in London for a general vision on insurance industry, rotating through several areas back in Mexico becoming manager after.

- Refocused on automatic tools for detection and prevention of fraudulent acts with surpassing goals annually savings from 50k usd up to 250k usd per year.

- Trained 5 new hires, by establishing responsibilities and becoming specialized on identifying motor frauds.

- Led a project boosting from 50% to 70% adjusters’ recoveries.Collaborated in transition of a new claims system for motor at national level including national advice.