Luis Botello Email & Phone Number

United States

Smooth operator. Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties and communicating with internal and external suppliers. Escalates barriers to Operations leaders. Drives and executes standard work in the areas of Safety, Quality and Productivity to meet daily operational goals.

North Las Vegas, Nevada, United States

• Implemented streamlined processes, reducing order processing time by 20% through meticulous data analysis and automation integration• Collaborated cross-functionally with teams to optimize inventory management systems, enhancing efficiency and reducing inventory carrying costs by 10%• Executed quality assurance protocols, ensuring accuracy and integrity of data entries, maintaining a 99.9% accuracy rate in order fulfillment• Evaluated and recommended improvements to warehouse layout and organization, enhancing workflow and reducing time spent locating items by 30%

North Las Vegas, Nevada, United States

• Develop and implemented innovative solutions to enhance efficiency and productivity in fulfillment processes• Analyze large amounts of data quickly to make the precise and required decisions that impact operations with regard to keeping production standard optimal• Provide cover backup for the Problem Solve PA and staffed a Problem Solve team for the whole week multiple times, increasing the problem solve rate by 31%, attended meetings with the Operations Manager, Area Managers and the other PA’s in the site•Facilitated approximately 150 training sessions for new hires, utilizing multimedia tools and interactive activities to enhance learning retention•Conducted performance assessments and provided constructive feedback to learners, fostering continuous improvement and skill development•Utilized the Umbrella Guided Coaching program to deliver coaching in Outbound and Inbound, detecting quality defects early and driving improvements in AA behavior.•Analyzed training metrics and feedback to identify areas for improvement, leading to a 10% increase in training effectiveness

Mexicali, Baja California, Mexico

• Provided IT support, including router configuration, printer setup, and internet access point management, to optimize office technology infrastructure.• Assisted Uninet Mexico and its sister company, Orange Business in the US, by setting up and maintaining systems in Mexico, ensuring seamless operations across both companies.• Utilized Excel for tracking and analyzing system performance metrics, contributing to data-driven decision-making. •Managed support requests through a ticketing system, ensuring timely and efficient resolution of IT issues.• Demonstrated quick adaptability by balancing part-time work with college, including three days a week and weekends, to meet ongoing IT demands.