• Manage and build Local and Regional clientele for the NYC, Chicago & Boston markets, along with the NJ PATH train selling both printed ad and digital OOH ad panels. Key accounts include CUNY, NYU Tandon School, NYC Dept. of Consumer Affairs, NYC Dept. of Education, Van Gogh Exhibit, Boston Beer & Spanish-speaking clients• Prospect new business by cold calling (through cold call e-mails and by dropping off info company brochures at business storefronts throughout the 5 boroughs) and researching other OOH competitors and media platforms • Develop strong relationships, internally and externally to secure and close business in a timely fashion• Develop strategic proposals to meet client’s campaign goals and objectives; utilizing third party data for location and audience-based targeting to assist the client in ensuring we placed ads in front of their target audience• Responsible for generating new client meetings and new business revenue, while upselling existing campaigns • Completed Circus Street Curriculum to enhance knowledge on digital formats and programmatic digital ad sales• Target and develop new regional accounts for Street Furniture advertising networks on bus shelters and news stands in the New York City area. Create value added campaigns which will drive business and generate revenue for assigned product markets. • Conducts research and prospect new clients. Proposes targeted marketing leads based on need. • Targets industries for annual, seasonal, and/or short-term advertising buys.• Develops and proposes recommendations to clients/agencies which will create value added campaigns for their products.• Negotiates and executes contracts optimizing a win-win result.• Manages, maintains and grows current client base.• Maintains excellent external and internal relationships.• Reviews space availabilities for clients as requested and follows-up with proposals/grids of details

• New York Life and Health, Property and Casualty, Series 6 and Series 63 Licenses.• Contact local businesses to drive business insurance, workers compensation and disability insurance sales• Provide prompt, accurate, and friendly customer service. Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification• Work with the agent to establish and meet marketing goals.• Market property/casualty, life, health, bank and mutual fund products

• Responsible for auditing and monitoring the sales and marketing practices of company's sales organization throughout different marketing locations in the 5 boroughs• Posing as a consumer and approaching sales representatives with different scenarios to learn how the Sales Force responds to different demographic and financial situations• Position will require the ability to disguise oneself and have a different "look" and persona on a weekly basis

• Part of Career Development Program to become a Financial Professional Associate• New York Life Accident and Health License

• Conduct side-by-side monitoring and demonstrate excellent interpersonal skills in order to provide immediate feedback and mentoring to team members.• Consistently review the Directors Screen/RTA to assist the representatives in managing their productivity. • Provider feedback to the Supervisor regarding the performance of team members.• Work with team members on improving areas of weakness with 15 to 30 min coaching sessions to help improve their numbers• Performs such other duties, as the supervisor may, from time to time, deem necessary.• Answer inbound disconnect or downgrade calls and attempt to save TV, phone and internet products as well as upsell products not on the account on every call• Handled both Business and Residential accounts• Uncover and track reasons for disconnects and adhere to the schedule, policies and procedures of the department• Participated in special projects and performs other duties as assigned.• Ranked Number 1 out of Spanish speaking representatives in overall rankings in company in department in total sales stats consisting products saved, sold and total revenue on accounts handled.• Highest total commission payout for 2013 in departmentem necessary.

• Responsible for opening and closing store and handling customer issues• In charge of counting cash registers at the end of the day and counting cash from payment machines and depositing the money at the end of the night• Made sure sales staff met or exceeded customer experience and sales objectives for store• Coach personnel on “opportunities” with key sales and reputation metrics• Prepare proper store and product displays.• Provide communication solutions to customers, including product selection, product repair, and account management. • Constant review of products for consistent customer education and satisfaction. • Responsible for successful completion of several company organized trainings. • Provide exceptional customer service in every customer interaction.• Number 1 in overall sales in store from September 2010 to November 2010

Customer Service & Sales, New York, NY November 2007 – July 2009Customer Service & Sales, Hartsdale, NY May 2005 – October 2007• Provided customer service in high-end sales department• Assisted department supervisor with managing department (employees, inventory, customer issues/large sales and schedules)• Drove sales, revenue and profit in Home Theater Department• Handled/resolved customer issues in efficient and professional manner• Experienced with inventory: managing inventory, ordering new inventory, in charge of clearance inventory• Acquired knowledge of business acumen: reading scorecards and budgets• Focused on increasing customer satisfaction; measured by online survey, drove results• Trained new employees on sales, business acumen, inventory, company rules and procedures• Experienced with sales in Spanish; assisted Spanish-speaking customers