As I Engineer I design, configure, monitor and optimize WIFI, Wimax and LTE networks.Leading, manage, coordinate and motivate the level 1 technical support team of 8 people to achive departament's goals.As a team leader I have the follonwig tasks:- Day to day leadership, training, mentoring of the team.- Workload allocation and service improvement across the team.- Development and implementation of tools for team work efficiency.- Support Level 2/3.- Support level 1 trainner : Mikrotik, LTE, Ubiquiti, Cambium technologies, FreePBX, SIPWISE.- Radio Network Optimization (WIMAX and LTE).- Radio frequency planning.- Radio Network Analysis.- VoIP: Design and installations of VoIP solutions (Elastix, FreePBX, SIPWISE)Technologies:- Mikrotik- Ubiquiti- Huawei- Cambium.- VoIP- AllotTools:- Winbox- iManager m2000 - PRTG.

Ibred as a WIMAX and LTE ISP I do the following tasks:- Support to field techincians in every WIMAX or LTE installation and configuration.- Radio Network Optimization (WIMAX and LTE).- Radio frequency planning.- Troubleshooting.Technologies:- Mikrotik- Ubiquiti- HuaweiTools:- Winbox- iManager m2000

Installation and configuration of endpoints and infrastructure equipment Cisco TelePresence area.Infrastructure equipment:VCS ControlVCS ExpresswayMCUsTMSISDN GatewayContent ServerCUCMTX9000.Enponints:C seriesMXP seriesE20Cisco Jabber for TelepresenceSX 20Support tasks and troubleshooting of telepresence networks and customer equipment.

Provided tasks like Remote Commissioning of RBS6000 series and RBS3000 series giving first-level support to field technicians, commissioning, approving full field installation, configuration of equipment and optimization of the service to ready-acceptance by the customer.• Node- b and RNC tasks:- Check and set parameters and features according local hardware.- Load scripts over ATM and IP Transport from RNC and Node-b side.- SWAP and Troubleshooting (Ericsson BTSs 3000/6000 Series).- Integration from RNC and Node-b side.- Troubleshooting from RNC and Node-b side.• RAN Optimization tasks:- KPI supervision and analyst.• RAN Transmission tasks:- SIU troubleshooting.Ericsson Network Services project from provider below, accessing their network remotely:• Yoigo.• Orange.Operating some main Ericsson Technology configure, maintenance and troubleshooting tools like:• ALEX - AXE Library Explorer (Factory Documentation).• OSS Network Explorer (for UMTS frequency band).• OSS Common Explorer (for UMTS frequency band).• MoShell.

Radio Frequency Planning.Radio Network Optimization (Voice & Data Services)Statistical Analysis.Detection network problems and proposing solutions.Tools:M2000.Mycom.Clarify. Remedy.Optimi.

Durante este período trataba incidencias de red a nivel de capa 1 y 2 en la red de la Universitat de les Illes Balears. También daba soporte informático a alumnos y personal universitario, y mediante el programa "Reutilitza" realizaba un mantenimiento y puesta en servicio de material informático.