I am a seasoned senior leader with over 35 years of high-performance experience delivering impactful results in Commercial, Operations, and Customer Service roles within multinational companies such as Travelport, IATA, British Airways, Iberia, and Qantas. My extensive expertise spans both B2C and B2B sectors, where I have successfully developed and managed complex commercial and operational projects in cross-functional and multi-disciplinary teams. Recognized among the top 100 most influential people in the travel industry in Brazil, I have demonstrated my capability to drive significant industry advancements.Throughout my career, I have established long-term business relationships with senior leaders across key verticals, including airlines, Corporate, Leisure and On-line Travel Agencies, Travel Tech companies, and government bodies/associations. My proven track record in managing complex projects and negotiating contracts with various stakeholders showcases my ability to effectively navigate diverse commercial and operational landscapes.Driven by a passion for innovation and business synergies, I am dedicated to driving efficiency and growth. My commitment to lifelong learning and continuous improvement ensures that I go the extra mile to facilitate ongoing advancements. Self-motivated and passionate about people, I strive to excel in every endeavor, contributing positively to the organizations and teams I work with. My experience and dedication to excellence make me a valuable asset in any leadership role within the travel and technology industries.