Luis Cedeno Email and Phone Number

-Process life insurance claims received from CUs.-Contact CUs to request any missing information on their claims.-Send payment tasks to accounting.-Proper handle of digital and physical documentation received.-Send payment information once claims are paid.-Keep reports up to date regarding the daily, weekly and monthly claims activities.-Provide specific information when required by management.-Keep a good relation with CUs and assist them when needed.-Testing new features on the systems used.

This was the back office of a medical group that operated in the US. Among my responsibilities were:-Coordinate coverage for the patients with their insurance companies.-Follow up and arrange payments from the insurance companies for appointments and medical procedures performed to patients.-Follow up on correspondence received from insurance companies.-Handle the appeal process when the medical claims were denied.-Contact and formally send and explain procedures and medical necessity on the appeal process and follow ups.

Professional english-spanish interpreter for LEP's in US

-Help our clients to locate medical providers in their area.-Inform them about their medical coverage, deductibles, copays, etc.-Act as a contact between to state and the client to subsidize their premiums in case was needed.-Analyze medical claims and coverages and make adjustments when needed. -Contact medical providers on behalf of the clients to clarify medical expenses.-Explain clients the reasons why medical claims were denied when needed.

This company was dedicated to settle financial debt of their clients thru debt settlement negotiation. Among my responsibilities were:- Financial analysis of all the clients debts to determine which debt could be paid on the short term.- Recommend which of the debts could be paid and generate more profit for the company.- Establish debts. Such as: payment dates, amount to pay and over what period of time.- Negotiations with banking entities the debts of our clients to reach a settlement.

This company handled the yellow page on US. Among my responsibilities were:-Create the listing on the yellow pages and digital pages.-Inform the sales reps when there was an issue with their clients contract to advertise and follow up.-Review the yellow pages listing before the book was sent to physical print.-QA to make sure listings and advertisements were created properly for all books and digital pages.

Customer service agent for First Data, US company that handles check reading machines for merchants in US