He has 20 years of professional experience in financial services.He joined to the Office of Governance & Control in June 2016 as Business Control Officer, previously he worked as Retail Compliance Officer covering Branches, Checking Accounts, Demand and Time Deposits, SMEs, Payroll Loans, In Store Branches. His first role in Financial Services was as Junior Advisor for Operations & Branch Support, he also worked in several Internal Control areas performing duties as Business Unit Compliance Officer, Business Information Security Officer, Business Recovery Coordinator, Area Compliance Officer, Anti-fraud and Product Officer.Luis´s experience outside of Banamex includes 8 years in HSBC developing projects in areas such as Internal Audit, Continuous Monitoring and Operational Risk for Latin America based in Mexico, and one year and a half working in Brazil managing Global teams in conjunction with the Group in UK.Luis has a Major in Computer Systems and a Specialty in Administration, both from the University of México, and speaks Spanish (Native), English (Advance), Portuguese (Advance).