Chief Operations Officer
Current
Oct 2019 - Present
AeroLeads people directory · profile
Luis Coreas Email & Phone Number
Operations Director LifeMiles
at
LifeMiles
1 work email found
@lifemiles.com
2 phones found area 032 and 031
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Operations Director LifeMiles
Location
El Salvador
Company size
Who is Luis Coreas? Overview
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Quick answer
Luis Coreas is listed as Operations Director LifeMiles at LifeMiles, a with 195 employees, based in El Salvador. AeroLeads shows a work email signal at lifemiles.com, phone signal with area code 032, 031, and a matched LinkedIn profile for Luis Coreas.
Luis Coreas previously worked as Chief Operations Officer at Lifemiles and Director of Loyalty Operations LifeMiles at Avianca. Luis Coreas holds Masters, Mba from Incae.
Company email context
Email format at LifeMiles
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{first}.{last}@lifemiles.com
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Profile bio
About Luis Coreas
I believe that I’m can really help close the gap between a business need and the implementation of it. Most of my experience has been around processes and IT, but I have a very strong analytic and strategic background as well so I can communicate between those two parts of the equation that don’t necessarily see eye to eye. At LifeMiles, I’ve managed the operations department since we launched the program in 2011. Since then, we have launched numerous customer and new business initiatives that required transforming the idea into actions. I’ve played a key role in this thru the design of business processes, IT rules definition, metrics definitions, project management, and team leadership. I’m particularly proud that our program that launched in 2011 has won multiple world class awards because of projects I’ve been a part of.I have had the opportunity to work with multiple areas within Avianca and so helped out in multiple projects and initiative such as the launch of LifeMiles, completing requirements to join Star Alliance, developing and managing service metrics for customer experience, multiple cost reduction initiatives that have totaled more than $5M USD, created sales departments, set up incentive plans, managed airline irregular operations, and many others.None of this would be possible without people, and I believe that over time I have improved my leadership skills significantly. In 2013 and 2014 the team I lead has earned a 99% and 98%, respectively, scores in Great Place to Work, the second highest score in our organization of more than 6,000 employees.
Listed skills include Business Strategy, Team Leadership, Strategy, Strategic Planning, and 14 others.
Current workplace
Luis Coreas's current company
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Lifemiles
6 roles
Luis Coreas work experience
A career timeline built from the work history available for this profile.
Director Of Loyalty Operations Lifemiles
Design and execute operational processes for LifeMiles products and services ranging from accrual of miles, fraud prevention, card fulfillment, loyalty call center operations, loyalty customer support, air partners implementation and operations, documentation, and training on loyalty procedures. Responsible for overseeing relationship, establishing priorities, designing solutions with, and managing performance of Loyalty IT (outsourced to Avianca’s IT organization). Support the design and… Show more Design and execute operational processes for LifeMiles products and services ranging from accrual of miles, fraud prevention, card fulfillment, loyalty call center operations, loyalty customer support, air partners implementation and operations, documentation, and training on loyalty procedures. Responsible for overseeing relationship, establishing priorities, designing solutions with, and managing performance of Loyalty IT (outsourced to Avianca’s IT organization). Support the design and definition of new products and services. Show less
Nov 2010 - Sep 2019
Contact Centers Manager
Managed all non-face to face customer contact centers including Call Center, Customer Complaints Department, Group Sales Department. Managed commercial support departments including travel agencies second level support, Ticket Office second level support, airline employees travel desk, loyalty support department, and airport commercial procedures department. Managed special projects for Airports and Customer Experience VP.
Aug 2007 - Oct 2010
Contact Centers Administrator
Created a department to serve commercial service requests from travel agencies in Central and North America. Unified all commercial support departments under a single management to leverage knowledge and agent rotation. Finally, incorporated Call Centers, Customer Complaints Department, Mishandle Baggage Department and Airport Support. Managed a team of 83 TACA employees and +300 Call Center agents.
Oct 2005 - Jul 2007
Commercial And Strategy Analyst
Participated in the creation of a new travel agency incentives program for TACA’s key travel agencies. Moved to the commercial organization to support the launch and day to day operations of the new incentives program. Supported the Central American Sales Managers and sales force on agency performance and overall air travel situation.Commercial Team Support: • Responsible for target setting and performance measuring of agency incentive program • Generated multiple analysis… Show more Participated in the creation of a new travel agency incentives program for TACA’s key travel agencies. Moved to the commercial organization to support the launch and day to day operations of the new incentives program. Supported the Central American Sales Managers and sales force on agency performance and overall air travel situation.Commercial Team Support: • Responsible for target setting and performance measuring of agency incentive program • Generated multiple analysis for sales team related to market share, fares, channel shift for different routes, and points of sales • Supported the plan for the creation of the Travel Agencies Service Desk which would later manage Show less
Jul 2004 - Oct 2005
Logistics Analyst
Responsible for all materials and products warehouse operations. Worked closely with the implementation of the selected ERP on matters related to logistics, inventory, and certain parts of manufacturing.
Feb 2003 - Apr 2004
Team & coworkers
Colleagues at LifeMiles
Other employees you can reach at lifemiles.com. View company contacts for 195 employees →
AA
Adriana Alexia Lopez Osegueda
Colleague at LifemilesSan Salvador, El Salvador
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AR
Andrés Rodríguez Paniagua
Colleague at LifemilesCosta Rica
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SJ
Saúl Josué González De La O
Colleague at LifemilesSan Salvador, El Salvador
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MV
Matt Vincett
Colleague at LifemilesCosta Rica
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CJ
Carolina Juárez
Colleague at LifemilesSan Salvador, El Salvador
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SD
Shirlery Dayana Montoya Caizamo
Colleague at LifemilesMedellín Metropolitan Area, Colombia
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JS
Jaime Serrano
Colleague at LifemilesNuevo Cuscatlán, La Libertad, El Salvador
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MS
Maria Sorelly Parra Gonzalez
Colleague at LifemilesEl Salvador
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DA
Dennis Alexander Martel
Colleague at LifemilesSonsonate, El Salvador
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AC
Alejandra Cienfuegos
Colleague at LifemilesSan Salvador, El Salvador
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Adriana Alexia Lopez Osegueda
Colleague at LifemilesSan Salvador, El Salvador
View →
AR
Andrés Rodríguez Paniagua
Colleague at LifemilesCosta Rica
View →
SJ
Saúl Josué González De La O
Colleague at LifemilesSan Salvador, El Salvador
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MV
Matt Vincett
Colleague at LifemilesCosta Rica
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CJ
Carolina Juárez
Colleague at LifemilesSan Salvador, El Salvador
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SD
Shirlery Dayana Montoya Caizamo
Colleague at LifemilesMedellín Metropolitan Area, Colombia
View →
JS
Jaime Serrano
Colleague at LifemilesNuevo Cuscatlán, La Libertad, El Salvador
View →
MS
Maria Sorelly Parra Gonzalez
Colleague at LifemilesEl Salvador
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DA
Dennis Alexander Martel
Colleague at LifemilesSonsonate, El Salvador
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AC
Alejandra Cienfuegos
Colleague at LifemilesSan Salvador, El Salvador
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2 education records
Luis Coreas education
Masters, Mba
Incae
Bachelor Of Science (Bs), Industrial Engineering
FAQ
Frequently asked questions about Luis Coreas
Quick answers generated from the profile data available on this page.
What company does Luis Coreas work for?
Luis Coreas works for LifeMiles.
What is Luis Coreas's role at LifeMiles?
Luis Coreas is listed as Operations Director LifeMiles at LifeMiles.
What is Luis Coreas's email address?
AeroLeads has found 1 work email signal at @lifemiles.com for Luis Coreas at LifeMiles.
What is Luis Coreas's phone number?
AeroLeads has found 2 phone signal(s) with area code 032, 031 for Luis Coreas at LifeMiles.
Where is Luis Coreas based?
Luis Coreas is based in El Salvador while working with LifeMiles.
What companies has Luis Coreas worked for?
Luis Coreas has worked for Lifemiles, Avianca, Taca Airlines, Taca, and Bon Appetit.
Who are Luis Coreas's colleagues at LifeMiles?
Luis Coreas's colleagues at LifeMiles include Adriana Alexia Lopez Osegueda, Andrés Rodríguez Paniagua, Saúl Josué González De La O, Matt Vincett, and Carolina Juárez.
How can I contact Luis Coreas?
You can use AeroLeads to view verified contact signals for Luis Coreas at LifeMiles, including work email, phone, and LinkedIn data when available.
What schools did Luis Coreas attend?
Luis Coreas holds Masters, Mba from Incae.
What skills is Luis Coreas known for?
Luis Coreas is listed with skills including Business Strategy, Team Leadership, Strategy, Strategic Planning, Business Planning, Negotiation, Market Analysis, and Process Improvement.
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