Code Compliance Specialist - Organizing and maintaining 1000 + user IDs within multiple systems. Creating user access for multiple systems for new hires. Updating/modifying permissions based on user roles/permissions. Loading client codes into BMS database. Resetting/unlocking user passwords. Troubleshooting code related escalations. Communicating codes to users via mail merge/email. Disabling codes when no longer active. Maintaining a master repository of all users. Perform regular audits… Show more Code Compliance Specialist - Organizing and maintaining 1000 + user IDs within multiple systems. Creating user access for multiple systems for new hires. Updating/modifying permissions based on user roles/permissions. Loading client codes into BMS database. Resetting/unlocking user passwords. Troubleshooting code related escalations. Communicating codes to users via mail merge/email. Disabling codes when no longer active. Maintaining a master repository of all users. Perform regular audits across systems to ensure accuracy. Responsible for other reports, analysis or other duties as assigned. Insight Analyst - Capture data sources, integration, definition, dependencies and operational metrics to ensure access to relevant performance data is available from implementation through production. Ensure availability, timeliness and alignment on Key Performance Indicators (KPIs) which drive the success of the client program. Create reporting dashboards to facilitate daily, weekly, monthly and business cycle availability of KPIs. Deliver standardized, user optimized reporting tools for the Customer Success Team. Produce outlier and ad-hoc reporting as needed by business rhythm. Proactively respond to data needs and changes in program environment. Conduct special studies, statistical analysis and deep dives of internal and external data. Provide recommendations and insight for operational excellence. Carries out internal and external processes such as Preselect submission to Central Operations and Star File uploads. Establish standardized cadence and audits to ensure tasks are carried out on time and without errors. Standardize process to create Vendor Payment System (VPS) incentive and adjustment files, leading to a reduction in errors and faster processing times. Other duties may be non-routine and reflect substantial variety and complexity. Uses judgement and independent thinking to assist Customer Success leaders in developing solutions to increase performance. Show less

• Responsible for all daily activities relating to balancing of all teller transitions, cash reserve, and the ATM. • Cash checks after verifying all appropriate standards currently in place. • Verify endorsements and other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents (OFAC).• Analyzing sales figures and forecasting future sales volumes.• Review for accuracy and process all checks and… Show more • Responsible for all daily activities relating to balancing of all teller transitions, cash reserve, and the ATM. • Cash checks after verifying all appropriate standards currently in place. • Verify endorsements and other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents (OFAC).• Analyzing sales figures and forecasting future sales volumes.• Review for accuracy and process all checks and deposits.• Record all transactions in the system and generate receipts to be sent to customers. • Identify and investigate the unmatched transactions reporting to supervisor. • Complete currency transactions report (CTR 104) and inform the Compliance Department to comply with BSA. • Resolve problems or discrepancies concerning customer’s accounts • Inform customers about foreign currency regulations and compute transaction fees for currency exchanges if any.• Compliance with OFAC, other regulations and BSA, AML.• Responsible for operational transactions including (but not limited) to order entry, inventory tracking, weekly/monthly forecasting, and securing customer account trends.• Rapidly adapt to new technologies and possess expertise with MS Word, PowerPoint, Excel, Access, and broad range of statistical software. Show less

Personal Banker • Established a new forecasting tracking and management reporting system to improve availability and accuracy of financial data, triggering 15% increase in accuracy• Balanced branch receipts in preparation for the day’s transactions to ensure accounts are on a positive standpoint• Conducted quantitative analysis of financial data to forecast revenue, identified future trends, and assessed risk associated with capital expenditures, acquisitions, and joint-venture… Show more Personal Banker • Established a new forecasting tracking and management reporting system to improve availability and accuracy of financial data, triggering 15% increase in accuracy• Balanced branch receipts in preparation for the day’s transactions to ensure accounts are on a positive standpoint• Conducted quantitative analysis of financial data to forecast revenue, identified future trends, and assessed risk associated with capital expenditures, acquisitions, and joint-venture projects for our client base• Verified accounts by reconciling vendor statements and transactions• Supported staff with end of month and end of year closing financial reports• Assisted customers with opening new accounts, establishing loans and addressed any issues they may have with their accounts• Opened business, personal, CD’s, money market accounts• Ensured client satisfaction by reviewing their finances on a quarterly basis and suggesting services aimed to reaching financial goals• Performed automated teller machine (ATM) maintenance weekly Show less

Assistant Manager• Communicated with crews daily to ensure all guest services they provide exceed expectations and sales goals• Coached staff to ensure customer satisfaction with the service we provide• Analyzed sales figures, delivery logistics, and stock inventory to forecast and set goals for future sales volumes by developing trend spreadsheets for our store’s region• Consolidated monthly results, store budgets, financial statements to review sales revenues, costs, expenses,… Show more Assistant Manager• Communicated with crews daily to ensure all guest services they provide exceed expectations and sales goals• Coached staff to ensure customer satisfaction with the service we provide• Analyzed sales figures, delivery logistics, and stock inventory to forecast and set goals for future sales volumes by developing trend spreadsheets for our store’s region• Consolidated monthly results, store budgets, financial statements to review sales revenues, costs, expenses, and complete audits • Set up store displays to better market products and increase customer focus for purchase• Prepared financial data presentations aimed to help the upsell of store brand products to customer base, providing recommendations for short- and long-term ROI Show less