• An astute manager and respected leader who consistently earns the trust of his staff while simultaneously surpassing client and employer expectations.• An experienced reporting analyst able to harness client/employer/department data to drive critical company decisions. • A skilled Spanish/English document translator, with experience in the Education, Engineering, Finance, Information Technology, and Human Resource Management fields.• An impartial bilingual client mediator, possessing keen cultural awareness and intelligence and is adept at diffusing conflict and creating new avenues of understanding between culturally diverse parties.• Created and managed documentation of many kinds, including user guides, systems documentation, training materials, compliance documents, policies and procedures, presentations, and others.• Knowledgeable in various publication/media tools and protocols, including Adobe Acrobat, Adobe InDesign, Adobe Photoshop, Avid Pro tools, HTML, Microsoft Office, Reason, Sound Designer, Visio and others.