Luis Daniel García Monge Email & Phone Number

• Worked with Services team and QA Automation Engineers to diagnose, design and recommend solutions to address customer-specific challenges • Addressed technical automation challenges using Java, Web Services and DevOps automation and integrations • Trained direct reports to identify customer needs and effectively communicate recommended technical solutions • Trained development-level direct reports, introducing the AIQ platform’s API, Web Services, JavaScript, and other dev-level functionalities• Guide direct reports to support internal stakeholders with customers transitions from existing API and Web Services testing to AIQ

• Troubleshooted design flaws and system bottlenecks • Performed tests validations to ensure the flexibility and scalability of the Java environment• Took ownership of bugs and new features, where all the required specification will be outlined• Implemented software solutions according to best software development practices, including creating unit tests and documenting the tests executed in the ticket• Actively participated in a scrum development team with daily status reports and communicate with rest of team members on blockers, issues or help needed• Documented changes in product flows in Confluence• Monitored merge request and built smoke test to be sure that commits do not break product functionalities

• Worked with the development team and product owner to validate and confirm tickets• Improved QA process, implementing frameworks such as Mockito or Mocha and integrating tools such as SonarQube• Identified training requirements to improve production quality• Participated in various meetings regarding production quality within the organization• Trained different team members• Led and managed the QA team to ensure that they meet the organization’s quality standards• Collaborated with the development team to identify and resolve quality issues

• Integrated LoadRunner and OWASP ZAP technologies into Appvance• Developed a Windows Thick Client testing solution incorporated into Appvance Unified Testing Platform.• Implemented end to end scenarios & design testing scripts in a short time frame• Contributed to and maintained a Software Quality Assurance Solution using Java. MySQL. C#, C++ and Hibernate.• Performed different kinds of testing (functional, non-functional, regression, smoke, etc.) • Documented new processes and keep existing documents updated •Was one of the main QA testers of our Appvance testing product

• Developed and maintained waterworks, inventory and meters systems using VisualBasic, VB.Net and Basic4Android• Developed a mobile app used for meter systems• Created a new inventory system for water works supplies

• Web page development and content manager using PHP, MySQL, Adobe Dreamweaver, CSS, JavaScript.• Improvements in content management for websites

Bachelor In Computer Science

High School Diploma