Luis Daniel García Monge Email & Phone Number

• Worked with Services team and QA Automation Engineers to diagnose, design and recommend solutions to address customer-specific challenges
• Addressed technical automation challenges using Java, Web Services and DevOps automation and integrations
• Trained direct reports to identify customer needs and effectively communicate recommended technical solutions
• Trained development-level direct reports, introducing the AIQ platform’s API, Web Services, JavaScript, and other dev-level functionalities
• Guide direct reports to support internal stakeholders with customers transitions from existing API and Web Services testing to AIQ

• Troubleshooted design flaws and system bottlenecks
• Performed tests validations to ensure the flexibility and scalability of the Java environment
• Took ownership of bugs and new features, where all the required specification will be outlined
• Implemented software solutions according to best software development practices, including creating unit tests and documenting the tests executed in the ticket
• Actively participated in a scrum development team with daily status reports and communicate with rest of team members on blockers, issues or help needed
• Documented changes in product flows in Confluence

• Worked with the development team and product owner to validate and confirm tickets
• Improved QA process, implementing frameworks such as Mockito or Mocha and integrating tools such as SonarQube
• Identified training requirements to improve production quality
• Participated in various meetings regarding production quality within the organization
• Trained different team members
• Led and managed the QA team to ensure that they meet the organization’s quality standards

• Integrated LoadRunner and OWASP ZAP technologies into Appvance
• Developed a Windows Thick Client testing solution incorporated into Appvance Unified Testing Platform.
• Implemented end to end scenarios & design testing scripts in a short time frame
• Contributed to and maintained a Software Quality Assurance Solution using Java. MySQL. C#, C++ and Hibernate.
• Performed different kinds of testing (functional, non-functional, regression, smoke, etc.)
• Documented new processes and keep existing documents updated

• Developed and maintained waterworks, inventory and meters systems using VisualBasic, VB.Net and Basic4Android
• Developed a mobile app used for meter systems
• Created a new inventory system for water works supplies

• Web page development and content manager using PHP, MySQL, Adobe Dreamweaver, CSS, JavaScript.
• Improvements in content management for websites

Bachelor In Computer Science

High School Diploma