Luis De Leon Email & Phone Number

Phoenix, AZ, US

• In Charge of the whole IT infrastructure in Mexico
• Evaluate the organization's technology use and needs as well as planning the policies to follow regarding the use of the office tools such as Internet, Chats and so on.
• Improvements, such as hardware and software upgrades.
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Purchase necessary equipment
• Assign and review the work of systems analysts, programmers, help desk and other computer-related workers.

Finland, Helsinki, FI

• Sales Department, Telecom Company (belongs to the Real Network Group)
• Managing software license, sales renewal and upgrading business in the Latin America region
• Collaborating with the regional sales and account managers to maintain renewal business.
• Building complete help to increment business, Professional Services and support contracts to customer base.
• Supplying customer timely responses regarding product information, pricing, and company information.
• Building and managing pipeline of business for accurate forecasting purposes, collaborating with channel partners, the regional sales managers and sales director. Maintain information in CRM system.

• Evaluate the organization's technology use and needs and recommend
• Improvements, such as hardware and software upgrades.
• Meet with department heads, managers, supervisors, vendors, and others,
• To solicit cooperation and resolve problems.
• Purchase necessary equipment
• Assign and review the work of systems analysts, programmers, help desk

• Provided support for all computers from the company.
• Utp cable installation and configuration.
• Software and Hardware Support.

• Involved in establish and design all the IT infrastructure for the new rail road company, installing all new servers users pc’s, and Workstation Pc’s.
• Setup and configuring NT workstation and servers.
• Network Design and implementation
• Monitored, optimized and daily ran backups.
• Setup and configuring SNA server.
• Setup and configuring Exchange Client and Server 5.5