Luis De Sousa Email & Phone Number
Who is Luis De Sousa? Overview
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Luis De Sousa is listed as Customer Success Manager at Lexmark, a with 10698 employees, based in Lisboa, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Luis De Sousa.
Luis De Sousa previously worked as Customer Operations Manager at Lexmark and Site Operations Manager at Lexmark International, Inc.. Luis De Sousa holds Tecnico De Informática E Gestão De Equipamentos, Manutenção E Suporte Em Informática from Epge - Escola Profissional De Gustave Eiffel.
Email format at Lexmark
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About Luis De Sousa
With over 10 years of experience working in a multinational and multicultural environment, I’ve developed myself to become an effective, efficient and skilled professional.With highly multi-tasking experience, managing people, tasks and successful projects, and driven by the mindset of customer focus and satisfaction, I always try to motivate others to follow this vision, along with the achievement of the goals and objectives. Always working under high demanding Key Performance Indicators, I’m able to create a trusting environment, which led to high performance of both the individual and the team, being able to deliver exceptional results.High ability to analyze, identify and develop opportunities for improvement, as well as work as a team player.
Luis De Sousa's current company
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Luis De Sousa work experience
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Customer Operations Manager
Main goals and activities:• Analyze customers P&L reports and identify issues and actions to improve the profitability of the accounts. Initiate and follow-up on actions with cross-functional teams.• Work in close cooperation other teams• Analyze and drive actions on TREC• Coach and empower team members• Proactively and actively work with Sales and Pre-Sales on expiring assets and contracts• Cultivate a learning environment by seeking growth opportunities• Display accountability and hold others accountable
Site Operations Manager
Main activities and responsibilities:- Delivery service with KPIs within the contracts- Provide contractual reports (MOS, QBR)- Business Development/ Oportunities- Coordination and Implementation of rollout activities - Develop, design and customize operational documentation
Service Delivery
- Assure the fulfillment of the contracted SLA's; - Queue Operator - 2nd and 3rd level assistance - Roll out Management - Project Coordinator
Colleagues at Lexmark
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Dave Bishop
Colleague at LexmarkLexington, Kentucky, United States
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JL
Jo Lovell
Colleague at LexmarkHavant, England, United Kingdom
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Beth Baldridge
Colleague at LexmarkFlatwoods, Kentucky, United States
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Julie Bedenbaugh
Colleague at LexmarkGreenville, South Carolina, United States
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FT
Faith Tomlinson
Colleague at LexmarkLexington, Kentucky, United States
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Gerald Bejarano
Colleague at LexmarkBroomfield, Colorado, United States
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Roman Sardar
Colleague at LexmarkDhaka, Bangladesh
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Brawny Adams
Colleague at LexmarkMallie, Kentucky, United States
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Philippe Le Bon
Colleague at LexmarkGreater Paris Metropolitan Region, France
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Fadwa El Otmani
Colleague at LexmarkRabat, Rabat-Salé-Kénitra, Morocco
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Luis De Sousa education
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Epge - Escola Profissional De Gustave Eiffel
Frequently asked questions about Luis De Sousa
Quick answers generated from the profile data available on this page.
What company does Luis De Sousa work for?
Luis De Sousa works for Lexmark.
What is Luis De Sousa's role at Lexmark?
Luis De Sousa is listed as Customer Success Manager at Lexmark.
Where is Luis De Sousa based?
Luis De Sousa is based in Lisboa, Lisbon, Portugal while working with Lexmark.
What companies has Luis De Sousa worked for?
Luis De Sousa has worked for Lexmark and Lexmark International, Inc..
Who are Luis De Sousa's colleagues at Lexmark?
Luis De Sousa's colleagues at Lexmark include Dave Bishop, Jo Lovell, Beth Baldridge, Julie Bedenbaugh, and Faith Tomlinson.
How can I contact Luis De Sousa?
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What schools did Luis De Sousa attend?
Luis De Sousa holds Tecnico De Informática E Gestão De Equipamentos, Manutenção E Suporte Em Informática from Epge - Escola Profissional De Gustave Eiffel.
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