Luis De Sousa
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Luis De Sousa Email & Phone Number

Customer Success Manager at Lexmark
Location: Lisboa, Lisbon, Portugal 4 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Lexmark
Role
Customer Success Manager
Location
Lisboa, Lisbon, Portugal
Company size
10698 employees

Who is Luis De Sousa? Overview

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Quick answer

Luis De Sousa is listed as Customer Success Manager at Lexmark, a company with 10698 employees, based in Lisboa, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Luis De Sousa.

Luis De Sousa previously worked as Customer Operations Manager at Lexmark and Site Operations Manager at Lexmark International, Inc.. Luis De Sousa holds Tecnico De Informática E Gestão De Equipamentos, Manutenção E Suporte Em Informática from Epge - Escola Profissional De Gustave Eiffel.

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Email format at Lexmark

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Lexmark

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Profile bio

About Luis De Sousa

With over 10 years of experience working in a multinational and multicultural environment, I’ve developed myself to become an effective, efficient and skilled professional.With highly multi-tasking experience, managing people, tasks and successful projects, and driven by the mindset of customer focus and satisfaction, I always try to motivate others to follow this vision, along with the achievement of the goals and objectives. Always working under high demanding Key Performance Indicators, I’m able to create a trusting environment, which led to high performance of both the individual and the team, being able to deliver exceptional results.High ability to analyze, identify and develop opportunities for improvement, as well as work as a team player.

Current workplace

Luis De Sousa's current company

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Lexmark
Lexmark
Customer Success Manager
Lisbon, Portugal
Website
lexmark.com
Employees
10698
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Company profile
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4 roles

Luis De Sousa work experience

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Customer Success Manager

Lexmark

Lisbon, Portugal

Customer Operations Manager

Current
Lexmark

Lisboa, Portugal

  • Main goals and activities:
  • Analyze customers P&L reports and identify issues and actions to improve the profitability of the accounts. Initiate and follow-up on actions with cross-functional teams.
  • Work in close cooperation other teams
  • Analyze and drive actions on TREC
  • Coach and empower team members
  • Proactively and actively work with Sales and Pre-Sales on expiring assets and contracts
Mar 2021 - Present

Site Operations Manager

Current
Lexmark International, Inc.

Algés

Main activities and responsibilities:- Delivery service with KPIs within the contracts- Provide contractual reports (MOS, QBR)- Business Development/ Oportunities- Coordination and Implementation of rollout activities - Develop, design and customize operational documentation

Jul 2013 - Present

Service Delivery

Lexmark International, Inc.

Algés

- Assure the fulfillment of the contracted SLA's; - Queue Operator - 2nd and 3rd level assistance - Roll out Management - Project Coordinator

Jul 2005 - Jul 2013
Team & coworkers

Colleagues at Lexmark

Other employees you can reach at lexmark.com. View company contacts for 10698 employees →

RB Rafael Bacolod Rafael Bacolod Colleague at LexmarkCebu, Central Visayas, Philippines, Philippines View → TA Thiago Almeida Rolim Thiago Almeida Rolim Colleague at LexmarkSão Paulo, São Paulo, Brazil, Brazil View → PM Philip Male Philip Male Colleague at LexmarkLexington, Kentucky, United States, United States View → JO Juvyl Omandam Juvyl Omandam Colleague at LexmarkCebu, Central Visayas, Philippines, Philippines View → MB Maria Bacus Maria Bacus Colleague at LexmarkPhilippines, Philippines View → JM Juan Manuel Urban Flores Juan Manuel Urban Flores Colleague at LexmarkMexico, Mexico View → AL Albert Laplante Albert Laplante Colleague at LexmarkMontreal, Quebec, Canada, Canada View → DB Damien Bracquart Damien Bracquart Colleague at LexmarkHungary, Hungary View → JS Jennifer Saurin Jennifer Saurin Colleague at LexmarkPhilippines, Philippines View → XD Xin Dai Xin Dai Colleague at LexmarkHangzhou, Zhejiang, China, China View →
1 education record

Luis De Sousa education

  • Epge - Escola Profissional De Gustave Eiffel
    Epge - Escola Profissional De Gustave Eiffel
    Manutenção E Suporte Em Informática
FAQ

Frequently asked questions about Luis De Sousa

Quick answers generated from the profile data available on this page.

What company does Luis De Sousa work for?

Luis De Sousa works for Lexmark.

What is Luis De Sousa's role at Lexmark?

Luis De Sousa is listed as Customer Success Manager at Lexmark.

Where is Luis De Sousa based?

Luis De Sousa is based in Lisboa, Lisbon, Portugal while working with Lexmark.

What companies has Luis De Sousa worked for?

Luis De Sousa has worked for Lexmark and Lexmark International, Inc..

Who are Luis De Sousa's colleagues at Lexmark?

Luis De Sousa's colleagues at Lexmark include Rafael Bacolod, Thiago Almeida Rolim, Philip Male, Juvyl Omandam, and Maria Bacus.

How can I contact Luis De Sousa?

You can use AeroLeads to view verified contact signals for Luis De Sousa at Lexmark, including work email, phone, and LinkedIn data when available.

What schools did Luis De Sousa attend?

Luis De Sousa holds Tecnico De Informática E Gestão De Equipamentos, Manutenção E Suporte Em Informática from Epge - Escola Profissional De Gustave Eiffel.

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