Luis Dobbs Email & Phone Number

United States

*Processes passport applications and take passport photos following the procedures established by the U.S. Department of State. *Responsible for the financial transactions needed for processing passport applications; create sales orders and make deposits using the SAP End of Day transactions; and issue customer receipts. *Organizes and maintains filing systems; maintain records related to the Passport Division. *Responsible for assigned Passport Cash Box. *Exercises courtesy and excellent customer service skills. *Works on special projects as requested by Management. *May prepare public relations data, brochures, and handouts. *Answers inquiries regarding policies and procedures. *Responds to and resolves difficult and sensitive citizen inquiries and complaints. *Organize and maintain filing systems; maintains records related to specific area of assignment. *Assists in providing a variety of duties involved in supporting the administrative operations of the assigned department or division. *Performs related duties and fulfills responsibilities as required.

San Antonio, Texas, United States

•Direct contact for families through the entire registration process, assisting via email, phone andin person and collects all personal documentation and enters data into various systems and administers services and options per families’ specific needs• Daily attendance recording and absence notes record keeping• Acts as an assistant to front desk, data clerks, school director, nurse, nutrition administrator, parentliaisons, extended day manager, and district representatives• Operates City of San Antonio Pre-K hotline• Acts as events and promotions assistant• Registration staff trainer

San Antonio, Texas Metropolitan Area

• Front of house operations during events from start to finish• Supports front of house staff, including house managers, ushers and security, with daily execution oftheatre policies and event procedures• Conducts and assists with routine safety checks of venue• Facilitates pre-event meetings with talent and show security/production team• Coordinates staffing of leadership roles for house managers, and all front of house staffing• Assists merchandise representatives• Acts as designated meet-and-greet coordinator• Partners with box office managers to assist with seating, relocating and ADA enforcement andassistance• Performs nightly reconciliation of notes, payroll and checklists for preshow, during show, intermissionand after closing• Handles all guest experience concerns• Hires and trains ushers and theatre ambassadors

San Antonio, Texas, United States

• Daily theatre operations• Opening and closing procedures for concessions, box office, cafe, bar and cash office• Management inventory control• Purchasing for front and back of house stock• Hiring and training of all team members• Coaching and development of team members, payroll, accounts receivable• Scheduling of showtimes and promotions• Event coordinator for special events and screenings (Sony Pictures, Disney, Paramount Pictures).

San Antonio, Texas, United States

• Hiring, training and supervision of nonmanagement staff• Performing of all staff positions• Reconciling of all receipts and transactions for box office, concessions, inventory, accounts receivable• Scheduling of staff, showtimes, parties and special events• Promotions and event coordinator for screenings (Sony Pictures, Disney, Paramount Pictures,Universal).

Houston, Texas, United States

• Supervision of all cashier transactions• Guest service representative• Line management, maintenance of cash wrap, auditor, cashier training• Opening and closing procedures• Visual merchandising, store transfers, driving instant credit

Houston, Texas, United States

• Hiring and training of all team members• Administering counseling• Performing all staff positions• Sales floor merchandising, stocking, sales reporting, guest services• Opening and closing duties, cash office, driving instant credit