• Notify customers of delinquent payments andcollect all accounts receivable due inassigned area.• Work with customers to develop and maintainpayment schedules in accordance withterms.• Takes immediate action on accountsrequiring priority handling due to age oramount of delinquency.• Utilizes all available collection techniques tocontrol the delinquency of the receivables.• Identifies seriously delinquent accounts andrecommends legal action to… Show more • Notify customers of delinquent payments andcollect all accounts receivable due inassigned area.• Work with customers to develop and maintainpayment schedules in accordance withterms.• Takes immediate action on accountsrequiring priority handling due to age oramount of delinquency.• Utilizes all available collection techniques tocontrol the delinquency of the receivables.• Identifies seriously delinquent accounts andrecommends legal action to Management.• Interacts with internal and external customersto resolve any problems associated withdelinquent accounts.• Assists collections Team Lead with monitoring,training, and problem solving.• Assists with resolving escalated disputes aswell as with special projects and tasks asassigned.• Responsible for recommending accounts toManagement for assignment to an outside• Authorizes credit releases and credit holds forselect referral accounts based on status ofaccount in relation to its credit line and/ordelinquency situation.• Management of customer credit limits.• Recognize potential write offs/bad debt andrecommend action to be taken.• Function as liaison between Credit, Billing,and Accounts Receivable, corporate, andthe field organization.• Participate in all reasonable work activities asassigned and deemed appropriate bymanagement. Show less

Responsible for conducting key accounts receivables activities such as application of cash application, business risk by evaluating, recommending and supporting Business Finance and Credit & Risk team handling of credit management activities, reviewing bad debt, write offs, Order Release approvals based in their credit behavior, AR trade payments and month end reporting required for the Latin America market (Chile, Colombia, Ecuador, Perú, Bolivia). Colombia market was visited in March 2017 for… Show more Responsible for conducting key accounts receivables activities such as application of cash application, business risk by evaluating, recommending and supporting Business Finance and Credit & Risk team handling of credit management activities, reviewing bad debt, write offs, Order Release approvals based in their credit behavior, AR trade payments and month end reporting required for the Latin America market (Chile, Colombia, Ecuador, Perú, Bolivia). Colombia market was visited in March 2017 for a stabilization process after the migration in 2016. During this period, I performed the roll of SME in the Robotics Process Automation. Show less

Since December 2013, developing experience in the Credit and Collections field in Oracle Company. Started in Low Values department with Argentina customers. Then, ascended to handle strategic accounts for Mexico. Description of my duties are: collection of customer accounts, minimizing bad debts and ensuring contract compliance and/or recommending legal action. Assist in the collection, management, and resolution of outstanding invoices from past due accounts. Collect overpayments from current… Show more Since December 2013, developing experience in the Credit and Collections field in Oracle Company. Started in Low Values department with Argentina customers. Then, ascended to handle strategic accounts for Mexico. Description of my duties are: collection of customer accounts, minimizing bad debts and ensuring contract compliance and/or recommending legal action. Assist in the collection, management, and resolution of outstanding invoices from past due accounts. Collect overpayments from current and former employees. Work with departmental managers to eliminate root cause of overpayment. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts to release orders. Show less

Since September 2009, experienced working for Behr Company Account. Started in Account Receivable (O2C) department, in charge of United States customer and reporting procedures for the governance meetings for every week and month end close. In 2012, started into Report to Report (Treasury - R2R) department, where my duties were Reconciliations and Treasury procedures for the company. 2008 to 2009, experienced into Real Time Adherence Analyst Team; where the prior was taking the metrics of the… Show more Since September 2009, experienced working for Behr Company Account. Started in Account Receivable (O2C) department, in charge of United States customer and reporting procedures for the governance meetings for every week and month end close. In 2012, started into Report to Report (Treasury - R2R) department, where my duties were Reconciliations and Treasury procedures for the company. 2008 to 2009, experienced into Real Time Adherence Analyst Team; where the prior was taking the metrics of the agents in order to improve the Service Level Agreement. 2006 to 2008, started as agent first level in TJX Company, where I was considered as backup of second level, Trainer and Duty Monitor of the account. Show less