Luis E. Torres Email & Phone Number

Holyoke, Ma, Us

Birnie Ave. Springfield Ma

Birnie Ave. Springfield, Ma

Birnie Ave. Springfield, Ma

Managing an Active Directory network and telecommunications systems. Understanding of virtual terminals and environments, remote access technologies and protocols. Wireless network configurations and familiarity with Fortinet Appliance, Cisco Router and HP switches.Responsible for day-to-day network operations, including: Creating AD accounts on 2 domains, Migration, and O365 Licensing, Maintaining LAN and WAN network connections and security for multiple locations; monitoring bandwidth utilization, wireless stability. Network monitoring through PRTG and optimizing network performance; installing firmware upgrades and patches for firewall appliances, Switches and routers; Managing network printing and server; maintaining several stand-alone networks at remote locations

Birnie Ave. Springfield, Ma

IT help Desk, On Site technician, workstation deployment and Repairs, Resetting AD passwords, Admin user on Server 2008 r2, Server 2012 r2, Install and Configuration of Printers, Copiers, Scanners, RDP with third party software and Remote connection, Manage Engine Ticket system, On-boarding accounts help, Virus removals, workstation builds and tear downs, Thin client image set-ups and deployment, Speaking with vendors for site setups and equipment, Meeting with vendors, Project management, Network troubleshooting and Fortigate equipment install, Ehana

West Springfield, Ma

Customer Service, One on One computer training, On Site repairs, Virus Removals, Custom PC Builds, Reload and Restores, Password removals, Hardware and Software Diagnostic and repairs on Desktops and Laptops, Apple Iphones, Tablets, Imac, Game consoles, Ghosting and Data recovery

Westfield, Ma

Printer and Fax set-up, Workstation and Laptops installation and parting out, Installing OS and Applications, Configuring and Troubleshooting Workstations, Printers, Network, Build a Server 2008 r2 system and Installed in Westfield Chamber of Commerce.

West Springfield, Massachusetts

West Springfield, Massachusetts

Department Manager. Supervised sales staff, trained new employees, Head cashier and provided a high level of sales support and customer service.

Computer And Information Systems Security

Certification, Ccent/Ccna, Ccda, Ccna Security

Courses for CCENT/CCNA Routing and Switching, CCDA, CCNA Security

Computer Network Management

Criminal Justice And Corrections

High School Diploma