Luis Emilio Solis
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Luis Emilio Solis Email & Phone Number

IT Coordinator at Rent-A-Center
Location: Apodaca, Nuevo León, Mexico 6 work roles 4 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
IT Coordinator
Location
Apodaca, Nuevo León, Mexico
Company size

Who is Luis Emilio Solis? Overview

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Quick answer

Luis Emilio Solis is listed as IT Coordinator at Rent-A-Center, a company with 7572 employees, based in Apodaca, Nuevo León, Mexico. AeroLeads shows a matched LinkedIn profile for Luis Emilio Solis.

Luis Emilio Solis previously worked as CS Strategy Analyst at Yalo and Service Desk Supervisor at Atos. Luis Emilio Solis holds Bachelor’S Of Science In Information Technology from Ensign College.

Company email context

Email format at Rent-A-Center

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Rent-A-Center

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Profile bio

About Luis Emilio Solis

Experienced in IT environment with a demonstrated history of working in the information technology and services industry. Skilled in Analytical Skills, Business Intelligence, Integration, Analysis, and ITIL. Professional with a Bachelor's degree focused in Computer and Information Technologies Support Services from Ensign College in Salt Lake City, Utah.

Current workplace

Luis Emilio Solis's current company

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Rent-A-Center
Rent-A-Center
IT Coordinator
Monterrey, N.L., MX
Website
Employees
7572
AeroLeads page
6 roles

Luis Emilio Solis work experience

A career timeline built from the work history available for this profile.

Cs Strategy Analyst

Current

Mexico

Responsible of customer/employees requests, product issues, and critical ticket escalations. Support Account manager to analyze SLA's, KPI's and create graphic reports or dashboards. Also to provide team productivity, action plans and performance improvements.

Sep 2020 - Present

Service Desk Supervisor

San Nicolás De Los Garzas Area, Mexico

Coordinate day-to-day operations of the help desk. Identify, research, and resolve complex technical problems. Create and manage escalation procedures and ensure service levels are maintained. Document, track, and monitor problems to ensure resolution in a timely manner. Analyze performance of Help Desk activities and documented resolutions, identify.

Aug 2018 - Sep 2020

Senior Service Desk Analyst

San Nicolás De Los Garzas Area, Mexico

Provided 2nd level support, break/fix, configuration issues, troubleshooting, software installations/upgrades, database administration, set up accounts (Active Directory), email, and file shares.

Jun 2016 - Aug 2018

Help Desk Technician

San Nicolás De Los Garzas Area, Mexico

Provide excellent customer experience, meeting individual program guidelines (QA, CSAT, FCR, AHT, ticket accuracy), provide first level support (password unlock and reset, basic program install, basic questions, software/hardware, email, phone, and iPad troubleshooting), identify and escalate situations requiring urgent attention.

Jul 2014 - Jun 2016

Customer Service

Monterrey Area, Mexico

Provide specific billing information to the customer, and giving different payment method solutions to satisfy the customer

Dec 2013 - Jun 2014
Team & coworkers

Colleagues at Rent-A-Center

Other employees you can reach at rentacenter.com. View company contacts for 7572 employees →

4 education records

Luis Emilio Solis education

Web Design And Development, Web Page, Digital/Multimedia And Information Resources Design

Learned Basic Web coding in HTML and CSS

Associate'S Degree, Computer And Information Sciences And Support Services, Certification

Escuela Electronica Monterrey

Linux Servers Administration

Técnico Dibujante, Dibujo Industrial

Álvaro Obregón

Dibujo industrial, manejo de planos para piezas y casa habitacion asi mismo representarlos en el programa AutoCAD.

FAQ

Frequently asked questions about Luis Emilio Solis

Quick answers generated from the profile data available on this page.

What company does Luis Emilio Solis work for?

Luis Emilio Solis works for Rent-A-Center.

What is Luis Emilio Solis's role at Rent-A-Center?

Luis Emilio Solis is listed as IT Coordinator at Rent-A-Center.

Where is Luis Emilio Solis based?

Luis Emilio Solis is based in Apodaca, Nuevo León, Mexico while working with Rent-A-Center.

What companies has Luis Emilio Solis worked for?

Luis Emilio Solis has worked for Rent-A-Center, Yalo, Atos, and Teleperformance Mexico.

Who are Luis Emilio Solis's colleagues at Rent-A-Center?

Luis Emilio Solis's colleagues at Rent-A-Center include Brian Smith, Chase Hayman, Joseph Gibbons, Brandon Lanham, and Raul Pérez.

How can I contact Luis Emilio Solis?

You can use AeroLeads to view verified contact signals for Luis Emilio Solis at Rent-A-Center, including work email, phone, and LinkedIn data when available.

What schools did Luis Emilio Solis attend?

Luis Emilio Solis holds Bachelor’S Of Science In Information Technology from Ensign College.

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