Luis Emilio Solis Email & Phone Number
Who is Luis Emilio Solis? Overview
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Luis Emilio Solis is listed as IT Coordinator at Rent-A-Center, a with 7572 employees, based in Apodaca, Nuevo León, Mexico. AeroLeads shows a matched LinkedIn profile for Luis Emilio Solis.
Luis Emilio Solis previously worked as CS Strategy Analyst at Yalo and Service Desk Supervisor at Atos. Luis Emilio Solis holds Bachelor’S Of Science In Information Technology from Ensign College.
Email format at Rent-A-Center
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About Luis Emilio Solis
Experienced in IT environment with a demonstrated history of working in the information technology and services industry. Skilled in Analytical Skills, Business Intelligence, Integration, Analysis, and ITIL. Professional with a Bachelor's degree focused in Computer and Information Technologies Support Services from Ensign College in Salt Lake City, Utah.
Luis Emilio Solis's current company
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Luis Emilio Solis work experience
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Cs Strategy Analyst
Responsible of customer/employees requests, product issues, and critical ticket escalations. Support Account manager to analyze SLA's, KPI's and create graphic reports or dashboards. Also to provide team productivity, action plans and performance improvements.
Service Desk Supervisor
Coordinate day-to-day operations of the help desk. Identify, research, and resolve complex technical problems. Create and manage escalation procedures and ensure service levels are maintained. Document, track, and monitor problems to ensure resolution in a timely manner. Analyze performance of Help Desk activities and documented resolutions, identify problem areas, and devise and deliver solutions to enhance quality of service and to prevent future problems. Demonstrated progressive experience in the supervision of a technical support team. Ability to motivate and direct staff members and subordinates. Ability to absorb and retain information quickly. Exceptional customer service orientation.
Senior Service Desk Analyst
Provided 2nd level support, break/fix, configuration issues, troubleshooting, software installations/upgrades, database administration, set up accounts (Active Directory), email, and file shares.
Help Desk Technician
Provide excellent customer experience, meeting individual program guidelines (QA, CSAT, FCR, AHT, ticket accuracy), provide first level support (password unlock and reset, basic program install, basic questions, software/hardware, email, phone, and iPad troubleshooting), identify and escalate situations requiring urgent attention.
Customer Service
Provide specific billing information to the customer, and giving different payment method solutions to satisfy the customer
Colleagues at Rent-A-Center
Other employees you can reach at rentacenter.com. View company contacts for 7572 employees →
Renta Center
Colleague at Rent-A-CenterFlagstaff, Arizona, United States
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MG
Miguel Garcia
Colleague at Rent-A-CenterIrving, Texas, United States
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JB
James Buxbaum
Colleague at Rent-A-CenterGering, Nebraska, United States
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SK
Sharon Kennedy
Colleague at Rent-A-CenterWinnsboro, South Carolina, United States
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SR
Steve Risso
Colleague at Rent-A-CenterSeminole, Florida, United States
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AM
Angela Martin
Colleague at Rent-A-CenterBrookshire, Texas, United States
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DS
Deon Saunders
Colleague at Rent-A-CenterPortsmouth, Virginia, United States
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DM
Denisse Monell
Colleague at Rent-A-CenterPuerto Rico
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JS
Jose Serna
Colleague at Rent-A-CenterGreater Houston, United States
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YM
Yamel Marquez
Colleague at Rent-A-CenterMiami-Fort Lauderdale Area, United States
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Luis Emilio Solis education
Bachelor’S Of Science In Information Technology
Web Design And Development, Web Page, Digital/Multimedia And Information Resources Design
Associate'S Degree, Computer And Information Sciences And Support Services, Certification
Técnico Dibujante, Dibujo Industrial
Frequently asked questions about Luis Emilio Solis
Quick answers generated from the profile data available on this page.
What company does Luis Emilio Solis work for?
Luis Emilio Solis works for Rent-A-Center.
What is Luis Emilio Solis's role at Rent-A-Center?
Luis Emilio Solis is listed as IT Coordinator at Rent-A-Center.
Where is Luis Emilio Solis based?
Luis Emilio Solis is based in Apodaca, Nuevo León, Mexico while working with Rent-A-Center.
What companies has Luis Emilio Solis worked for?
Luis Emilio Solis has worked for Rent-A-Center, Yalo, Atos, and Teleperformance Mexico.
Who are Luis Emilio Solis's colleagues at Rent-A-Center?
Luis Emilio Solis's colleagues at Rent-A-Center include Renta Center, Miguel Garcia, James Buxbaum, Sharon Kennedy, and Steve Risso.
How can I contact Luis Emilio Solis?
You can use AeroLeads to view verified contact signals for Luis Emilio Solis at Rent-A-Center, including work email, phone, and LinkedIn data when available.
What schools did Luis Emilio Solis attend?
Luis Emilio Solis holds Bachelor’S Of Science In Information Technology from Ensign College.
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