Luis Ferrer Email & Phone Number

Miami, Fl, Us

Tokyo, Jp

• Advised C level executives in the creation of business/IT models to unlock value through technology• Lead Digital Strategy Engagements to assess Digital capabilities and drafted Digital transformation programs to enable the business and reduce costs.• Engaged NTT DATA Service Groups to design Solutions as part of Digital Transformation programs for customers• Helped clients redefine their IT Operating Model to take advantage of Digital technologies and High-Speed IT.

Dublin 2, Ie

• Designed transformation programs that helped organizations meet their business and IT goals• Lead IT Strategy projects and helped CIOs of mayor enterprises to align the IT and Business strategies• Participated on Enterprise Architecture Committees and advised IT and business stakeholders• Implemented PMOs and lead complex IT/Business projects involving processes and technology • Hire, mentor and coach Consultants and Project Managers to grow the Technology Consulting practice• Responsible for business development on assigned accounts.

Miami, Fl, Us

• Hired and coached Consultants and Project Managers, improving engagements’ quality and P&L • Established alliances with 3er parties to supplement our offering, increasing our revenue potential.• Guided and oversaw project definition, scope and budget development, project planning, execution, control and closure, boosting customer satisfaction while securing profitability.

Armonk, New York, Ny, Us

• Supervised 27 consultants throughout the Andean Region (Venezuela, Colombia and Peru).• Oversaw Lotus Professional Services, achieving more than110% of the annual plan consistently. • Negotiated with vendors to determine and implement cost-effective collaboration business solutions, saving thousands of dollars to the company and clients.• Delivered excellent customer service and gained respect of client management; presented capabilities and value offering of Lotus technology to target accounts, generating new projects. • Directed and advised project managers and consultants while managing client relation throughout project lifecycle, improving the quality of engagements and customer satisfaction.• Trained Consultants in Project Management and Change Management as a certified Trainer for the Lotus Accelerated Value Method.• Co-managed the integration of Lotus Professional Services and IBM Software Group.

Directed $ 4 M IT/Telecommunication infrastructure and software application project for a major telephone company integrating services form Consulting, Support and Business Associates. Negotiated scope changes and increased the total revenue of the project by 5%.Supported sales, identified new opportunities in telecommunication clients and wrote proposals.

Dublin 2, Ie

As part of a reengineering project, implemented an application for the Proofing Department that eliminated errors and reduced overtime by more than 50%. Directed consultants and client personnel to produce deliverables in large systems projects. Developed a detailed plan to ensure the stability of the batch environment; negotiated with software vendors, liaison with system programmers in a multimillion dollar project. Defined the System Test Strategy for a banking application. Created test conditions, executed test scenarios, assigned programming modifications and provided functional guidance. Conceived a training/implementation plan for an application rollout in 197 bank branches.

Houston, Texas, Us

Installed and supported Order Processing, Invoicing, Contracts and Quotation applications. Successfully migrated local applications to Mexico saving thousands of dollars to the company.

Mba, Business Administration And Management, General

Bachelor Of Business Administration (B.B.A.), Computer Information Systems (Cis)