Luis Gallardo Email & Phone Number

Houston, Tx, Us

As an IT Director my role is to ensure the operation of the IT Infrastructure, Security and Helpdesk teams are in alignment with the business objectives of the organization. Some of my responsibilities are to plan, coordinate, design, and direct all IT related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT Department. I closely work with other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization while also help define and implement IT policies, procedures, and best practices. Responsible for strategically managing planning and vendor selection to effectively maximize investment. Work directly with CFO and EXCO team to develop projects and plans to maximize IT value and business needs.

Houston, Tx, Us

Responsible to build a best-in-class systems to support business functions in the delivery of industry-leading performance while delivering Information Technology objectives to ensure a coordinated contribution to company goals.Apply IT processes thoroughly and identify new risks and improvement opportunities.Remain up-to-date of developments in Information Technology management methods, regulations, and codes and advise Executive Team accordingly.Manage workload of helpdesk team, evaluate staffing levels and make recommendations to Sr. Management.Direct Administration and setup of different sites bringing them on to the network.Provide support for NAVISION and actively serving as CNC for JDEdwards migration. Manages all aspects of CNC and JDE Enterprise One, iSeries administration including JDE version upgrades and Disaster Recovery implementation, backup solution. Package builds, etc.Provide support for SQL Database administration for both Production and Non-Production environments LDAP integration.Provide support for Exchange 2007, SQL 2008, SCOM, SCCM, DFS, Active Directory, Group Policy, IIS, SMTP Server (different site), HTTPS certificates, DNS, TCP/IP, System Center 2012 – Orchestrator, System Center Configuration Manager, Hyper-V, Using Powershell and network and connectivity issues.Complete Administration of SAN Storage Solution EMC Clariion CX3-10. Provide Expert support to VMWARE CISCO/UCS NetApp and Hyper-V migration environments.Created disaster recovery solution implementing DPM 2010 (Data Protection Manager) Tape rotation and documentation for a high availability environment.TrenMicro Office Scan setup and administration configuring alerts and deployment to servers systems and desktop clients.

London, Uk, Gb

• Monitor Windows 2008, 2003 servers and other peripherals to ensure proper functionality of all systems including, Active Directory, DNS, DHCP, Exchange, SQL, SCOM, SCCM, Powershell and network related issues.• Provide Expert support for all Microsoft Office related issues including Microsoft Office, Adobe, SNAG IT, Symantec Antivirus End Point, and other software as needed. • Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, dial-in, and local-area network access problems.• Upgrade hardware and software provide expert support for printers and other hardware peripherals such as switches, hubs, scanners, etc. • Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements.• Responsible for overall security of all computer equipment accurate implementation of configuring firewall, web and e-mail filtering software, anti-virus software and the proper documentation and communication of any possible security threat.• Microsoft Hyper-V implementation and administrations for virtualization of critical systems. Microsoft DPM Data Protection Management administration for backup purposes.• Serve as System Trainer. This includes new training and continuing education for all staff in the areas of network usage, software utilization, system usage policy & security.• Blackberry Enterprise server administration, adding/deleting user, enterprise activating new devices. Setting up contracts with different vendors.

Us

• Responsible for effective administration for this Oil and Gas companies Domain, network, computer equipment, and Sarbanes-Oxley (SOX) compliance review documentation, report changes in the Company's internal control systems, and change control management procedures.• Provide complete support of ARIES, PETRA, IHS Software like PIDwights, Power Tools, Perform, OWL, Canvas, Autocad, PetroComp software. Including Server installation and Setup, database maintenance, clients support, server and clients’ upgrades. Provide geoscientists an integrated application with a common data base and interface for all project and data management,.• Provide expert administration to DNS, DHCP, WINS, IIS, FTP, DFS Terminal Services, VPN.• Monitor and Administer SQL Server, Exchange 2003/2007 Server, VMWare Server in a production and testing environment.• Work on project to migrate Exchange 2003 to 2007, also created exchange mailboxes, AD distribution lists, Exchange backups at database and brick level, and managed exchange mailbox sizes.• Extensive knowledge of Symantec Enterprise Vault for Exchange from setup, upgrading, enabling users for archiving to configuring different policies for mail archive based on mailbox usage percentage or time frame.• Monitor Windows 2008/2003 servers and other peripherals to ensure proper functionality of all systems including Firewall, Cisco Routers, Cisco and Dell Switches, and Back Up software (Brightstore ARCServer, Veritas).• Provide Expert support for all Microsoft Office related issues including Outlook, Excel, Front Page, Power Point, and other software as needed. • Responsible for overall security of all computer equipment accurate implementation of configuring firewall, web and e-mail filtering software, anti-virus software (Symantec AV, Trend Micro, NOD) and the proper documentation and communication of any possible security threat.

Mba, Information Technology / Finance

Bba, Computer Information Systems