• Co-manage and co-operate a thriving family-owned computer repair business catering to residential and small business clients.• Provide expert computer support services encompassing hardware and software troubleshooting for a diverse clientele.• Oversee and actively contribute to the growth and expansion of the family business, ensuring its continued success.

• Certified Mazda technician.• Oil changes, brake service, tire rotation, replacement and alignment, battery service, recalls and other similar activities.• Service car recommendations.• Certified in EV cars

• Imaged and configured 400+ new PCs, laptops and tablets for deployment.• Ensured all required software and configurations were properly installed and functional.• Assisted in boxing and shipping new PCs.• Reclaimed old PCs, including secure removal and disposal of hard drives.• Upgraded and rebuilt PCs by adding memory and other necessary components as requested by end users.• Provided hands-on support to end-users during the transition to new PCs.• Set up and troubleshoot printers and other peripherals.• Offered guidance and support to users adapting to new hardware, ensuring a smooth transition.• Delivered exceptional customer service, addressing and resolving technical issues promptly and effectively.• Aided end users in resolving Issues that arose from the world wide outage due to CrowdStrike.