• As Information Technology Project Manager responsible for tracking software development across multiple teams and reconciling the interdependencies among different projects, ensuring they are aligned with Department of Justice (DOJ) initiatives and goals. Results: Team deploys and delivers entellitrak solutions and components. DOJ development team successfully manages business process, workflows, knowledge, and case management.• Provided leadership and direction for a project team… Show more • As Information Technology Project Manager responsible for tracking software development across multiple teams and reconciling the interdependencies among different projects, ensuring they are aligned with Department of Justice (DOJ) initiatives and goals. Results: Team deploys and delivers entellitrak solutions and components. DOJ development team successfully manages business process, workflows, knowledge, and case management.• Provided leadership and direction for a project team working with DOJ to establish a solution to automate the ingest and tracking of Freedom of Information Act (FOIA) requests. Results: Team established a preconfigured set of features that serve as the current FOIA baseline and provided the business with a new preconfigured product. • Served as leader, mentor, and coach across multiple project teams. Trained new project managers (PM) getting them up to speed on Tyler’s Agile process and PM duties. Provided growth opportunities for Application Engineers (AE) on team, allowing them to participate in the integration and creation of new features enhancing Tyler’s accelerator functionality. Results: Kept Tyler BI & FOIA accelerators relevant in the market space. Provided an active environment and solution that was utilized by Sales to secure several contracts in 2020 & 2021. Show less

Agile Coach responsible for driving the adoption of agile best practices across the Complaints, Data, Analytics, and reporting (CDAR) Organization. Utilizing the JIRA issue tracking technology to organize the requirement process, backlog grooming, and sprint planning. This role requires collaboration across a complex, diverse organization including partnering and coaching team members to foster the adoption of Wells Fargo Agile. Introducing scalable practices which result in sustainable… Show more Agile Coach responsible for driving the adoption of agile best practices across the Complaints, Data, Analytics, and reporting (CDAR) Organization. Utilizing the JIRA issue tracking technology to organize the requirement process, backlog grooming, and sprint planning. This role requires collaboration across a complex, diverse organization including partnering and coaching team members to foster the adoption of Wells Fargo Agile. Introducing scalable practices which result in sustainable changes. Serving as SCRUM coach to four teams, while leveraging past experience and knowledge to help continually assess and evolve agile process.RESPONSIBILITIES:• Educate, train, and coach CEIS team members on ‘Wells Fargo Agile’ best practices. • Support scrum teams through the facilitation of sprint planning, backlog grooming, scrum sessions, sprint retrospectives, etc. • Leverage the Jira issue tracking technology (intake, process flow, boards, etc.) to support agile methodology – scrum sessions, backlog management, etc. • Manage and prioritize program-level backlog on a continuous basis in partnership with CEIS team members and leaders.• Establish and track Agile productivity metrics (velocity, etc.) within the CEIS Organization.• Prepare and provide regular updates to the CEIS leadership team via the Jira technology or other reporting tools.• Serve as main JIRA project administrator for the CEIS Organization including conducting regular coordination.• Liaise with the enterprise Wells Fargo Jira Engineering Services Team to make needed updates to the Jira technology. • Actively contribute to continuous improvements by collaborating to refine the Agile approach, processes, and all related materials leveraged within the team.• Provide Jira technology thought leadership and expertise by continually suggesting new, effective ways to best leverage the Jira tool (designing dashboards, improving reporting, deploying Jira Portfolio, bulk imports, etc.). Show less

Pearson is an education publishing and assessment service to school, corporation and students. As a consultant, served as a Scrum Master and Delivery Manager for Pearson’s Chief Information Security Office (CISO). • As a Delivery Manager, managed the tracking, completion and validation of security requirements for Pearson’s Cloud Transformation project. Results: Delivery of the first Global Learning Platform application for a limited pilot with CISO approval and before the 2018 school… Show more Pearson is an education publishing and assessment service to school, corporation and students. As a consultant, served as a Scrum Master and Delivery Manager for Pearson’s Chief Information Security Office (CISO). • As a Delivery Manager, managed the tracking, completion and validation of security requirements for Pearson’s Cloud Transformation project. Results: Delivery of the first Global Learning Platform application for a limited pilot with CISO approval and before the 2018 school year. Show less

Perficient, Inc. is a leading consulting and technology services company, delivering business-driven technology solutions.• Spearheaded the creation of a 24x7 call center in Nagpur in order to provide support for Skype for Business. Results: Delivered a new offering, capable of providing technical support for Skype for Business covering three tiers of technical perficiency. Opening up a new line of business for Perficient.• Served as the Delivery Manager and SCRUM Coach for eight… Show more Perficient, Inc. is a leading consulting and technology services company, delivering business-driven technology solutions.• Spearheaded the creation of a 24x7 call center in Nagpur in order to provide support for Skype for Business. Results: Delivered a new offering, capable of providing technical support for Skype for Business covering three tiers of technical perficiency. Opening up a new line of business for Perficient.• Served as the Delivery Manager and SCRUM Coach for eight offshore development teams, facilitated communication and providing guidance on SCRUM process. Teams are developing a full end to end healthcare management system for BlueCross BlueShield. Results: Established Agile processes that will allow the successful completion of an 8 million dollar development project.• Served as a team leader / Scrum Master in a one of a kind Google Search Appliance (GSA) deployment. Successfully merging natural language processing, a decision engine, a graph data base and an intuitive user interface in order to accomplish Googles’ smartest search ever. Results: Position the completion of a 2.2 million dollar development effort on time. • As a consultant, led 3 Agile SCRUM teams for a major telecommunications company. Responsibilities included coaching, implementation of agile processes, SCRUM Master Duties and removal of team impediments. Results: Iterative development and improvements to company’s internal and external portal. Also, the development of client’s first mobile application to aid customers manage accounts and services. • Provided Agile influenced project leadership for rapid Google Search Appliance (GSA) engagements and deployments. Results: Providing customers an immediate return on investment and improvement in their search capability. Show less

DoD contractor that aids service personnel in prioritizing and optimizing network assets and resources to ensure mission operations. Provide technical assessments, risk analysis, mission impact assessments, and recommendations to mitigate Network degradations.• Led, prioritize, technical assets and teams ensuring they are optimized to support NORAD and USNORTHCOM (N-NC) missions and operations. Advised Senior Leadership on system security and ability to support current and future network… Show more DoD contractor that aids service personnel in prioritizing and optimizing network assets and resources to ensure mission operations. Provide technical assessments, risk analysis, mission impact assessments, and recommendations to mitigate Network degradations.• Led, prioritize, technical assets and teams ensuring they are optimized to support NORAD and USNORTHCOM (N-NC) missions and operations. Advised Senior Leadership on system security and ability to support current and future network operations.• Provided in-depth advisory and technical knowledge regarding Information Assurance, Computer Network Defense (IA/CND), Command, Control, Communications, and Computers (C4). Also advised military deployable capabilities, cyber initiatives and impacts assessments to senior leaders. Show less

An international systems integrator operating in the healthcare, renewable energy, and defense market sectors. EIM is an IBM Premier Business Partner. Work assignments and responsibilities progressed from Project Manager to Sr. Project Manager / SCRUM Master for facilitating, mentoring, advising, and training specialized teams for software solution architecture, design, development, and deployment across all of EIM’s market sectors.Key member of the project team that led the… Show more An international systems integrator operating in the healthcare, renewable energy, and defense market sectors. EIM is an IBM Premier Business Partner. Work assignments and responsibilities progressed from Project Manager to Sr. Project Manager / SCRUM Master for facilitating, mentoring, advising, and training specialized teams for software solution architecture, design, development, and deployment across all of EIM’s market sectors.Key member of the project team that led the re-engineering of EIM’s delivery methodology and Project Management Office (PMO) implementation. • Responsible for creating the implementation of the programmatic elements of EIM’s Interactive Solutions Delivery Methodology (ISDM). ISDM is an end-to-end, program management, business analysis, and SCRUM agile execution methodology focused on delivering customer driven advance content and case management solutions. Developed all the PM structures for the initiation and establishment of a project, the initial definition and design of the solution, the iterative build and delivery process to addresses value-driven solution implementation, and the ultimate delivery and closure of a project. Show less

• Led functional teams to deliver NORAD- USNORTHCOM’s first SharePoint collaboration portal.

• Managed deployment teams of 85 military, civilian, and contractor personnel supporting telephone, satellite, and ground communication at Hickam Air Force Base. Responsibilities included scheduling work assignments, performance review, training, disciplinary action, career development and managing a $1.1B enterprise network, spanning 5 time zones, 10 air bases, and 7 geographically separated units. o Results: Awarded Meritorious Service Medal for demonstrated leadership