Ecuador Residential Engineer/P. S.

Head of Presales and Service team. Responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met, ensures that the product supports the company’s overall strategy and goals.

As the Presales and Service Manager, led comprehensive projects across Networking, Cybersecurity, Data Center, SDWAN, and Collaboration domains. Developed and executed effective programs for project supervision, optimization, and control, ensuring alignment with organizational objectives. Collaborated closely with Accounting and Finance departments to manage financial settlements and reconcile project accounts. Orchestrated the preparation of project documentation, including terms of reference and technical files for bidding processes, while establishing and implementing management indicators for personnel and departments. Oversaw national-level engineering teams in Quito, Guayaquil, and Cuenca for presales, and managed regional technical teams across multiple locations for delivery/post-sales. Spearheaded product management efforts for more than 10 specialized lines, including Data Center, Virtualization, Switching, Routing, Wireless, Security, and Collaboration. Provided supervision, validation, and approval of designs presented by presales engineers, alongside conducting cost analyses and implementing operational efficiency mechanisms regionally. Developed and monitored career plans and brand certification compliance for all staff, while strategizing prospecting plans across business lines such as Cisco, HP, DELL, Imperva, Fortinet, and Ruckus. Conducted technical, economic, feasibility, and engineering analyses to enhance consulting proposals and provide value additions for end customers.

As a seasoned Solution Architect, tasked with overseeing solutions across multiple regions including Ecuador, Peru, Bolivia, Colombia, Panama, El Salvador, Nicaragua, Costa Rica, and Mexico, with a focus on cybersecurity. Directly involved in supporting and supervising engineering development for both channels and strategic end customers. Proficient in defining and implementing the company's reference architectures, including authentication models, flows, and high-level engineering components. Expertise in validating requirements and integrating technologies with client systems, specializing in designing and implementing robust double and triple-factor authentication systems and anti-fraud controls. Instrumental in constructing prototypes utilizing cutting-edge technologies, defining best practices, and providing support to various development areas. Instrumental in validating development projects from a cybersecurity perspective, while also serving as a Project Manager for strategic initiatives.

Experienced Networking Engineer with a specialization in cybersecurity, adept at sizing and implementing perimeter security solutions and application firewalls. Proficient in designing and implementing LAN, WLAN, and WAN networking solutions with a strong emphasis on security integration. Skilled in conducting comprehensive network and security audits in enterprise environments, with a focus on architecting robust security solutions. Capable of analyzing service requirements, preparing technical documentation for bidding processes, and providing technical support throughout the sales cycle. Demonstrated expertise in developing demos, proofs of concept, and delivering exceptional pre-sales, delivery, and post-sales support in the networking and cybersecurity domains.

Dynamic Junior Cybersecurity Engineer with a keen focus on safeguarding organizational assets against cyber threats. Proficient in identifying vulnerabilities and implementing robust security measures to protect networks, systems, and data. Skilled in conducting security assessments, analyzing risks, and developing mitigation strategies. Collaborates effectively with senior engineers to implement and maintain cybersecurity solutions aligned with industry best practices and regulatory requirements.