Luis Javier Ortiz Rodriguez Email & Phone Number

Bogotá, Bogota, Co

Bogotá, Co

Main achievements:I led the containment and business recovery strategy from the IT point of view after a cyber attack against the different group companies.I led the definition of the transformation process of technology services towards the group companies, achieving a change of image through a more versatile, more competitive and comprehensive service.I achieved cost reduction negotiations where the companies of the Sanford group were benefited by 87%, for the years 2020 and 2021.I led the strategic planning from the technological and operational approach to the companies, implementing a culture of budget control.Involvement of new RPA technologies in operational processes allowing to improve productivity in areas of organizations.Involvement of new topology adapting SASE Arquitecture ( SD WAN + DLP + CASBI + ZTNA) in 10 branches of the holding.

Madrid, Es

Main achievements:Generation of 28% savings in telecommunications costing issues allowing the organization more flexibility towards end customers in pricing issues.I implemented the Technology pricing model based on the Core components for an Inbound - Outbound operation, allowing the commercial area to be more competitive at the time of the offer.Model new lines of business focused on the ITO where it is possible to share the experience and knowledge in other industries not focused on the Contact Center.Based on the tenders delivered by private sector clients, carry out the respective business cases, technically and financially supporting them before the final clients.

Bogotá, Bogotá D.C. , Co

Main achievements:I implemented the costing model at the technological infrastructure level of different types of sites ( Stations, Portals, Buses, etc.), allowing the organization to have a clear picture of the cost of operation of said sites.I led the connectivity project in 121 Transmilenio stations in 60 days allowing to guarantee the transition of Recaudo Bogotá and not impacting the end users of the SITP.

San Fernando De Henares, Madrid, Es

Main achievements:Improvement in financial control by service campaign, allocating the real operating costs for each of these services.Involvement in the costing model of the commercial area in order to generate economic proposals that will generate value for the organization.Continuity of the business in Colombia through different forms of financing with clients, suppliers, avoiding the dissolution of the company in Colombia.Economic and technological valuation of technological infrastructure for the acquisition of a Contact Center in Brazil.Based on the tenders delivered by private sector clients, carry out the respective business cases, technically and financially supporting them before the final clients.

San Ramon, Ca, Us

Madrid, Es

Responsable del area de tecnologia en Colombia.Implementacion de plataforma tecnologica de Call Center desde el inicio.Manejo proveedores / Interrelacion con cliente.

Encargado de toda el area de telecomunicaciones de Multienlace en la ciudad de Bogota

Bogotá D.C., Co

Master Of Business Administration

Babson Entrepreneurship Program, Liderazgo Empresarial

Especialista Gerencia De Empresas De Telcomunicaciones, Administracion

Ingeniero De Sistemas, Tecnología

Diplomado En Transformacion Digital, Tecnología De La Información

Auditor Interno Iso/Iec 27001:2013, Tecnología De La Información