Luis Lua Aguilera

Luis Lua Aguilera Email and Phone Number

IT Support Specialist at B3 Technology @ B3 Technology
Luis Lua Aguilera's Location
Grinnell, Iowa, United States, United States
About Luis Lua Aguilera

I am a Bachelor of Computer Science with over four years of experience in IT Support. I am seeking a challenging role where I can effectively utilize my technical skills in software, network services, and system administration. I aim to contribute to innovative projects and further develop my skills in a dynamic, tech-driven environment.Skills: Computer Networking, Customer Service, Web Development, Python, Ruby, Rails, JavaScript, CSS, HTML, Java, C, PostgreSQL, R, R-Studio, Git, DrRacketExperience:Technology Consultant, B3 Technologies (August 2023 - Current)Technology Specialist, Information Technology Services, Grinnell College (August 2019 - May 2022)Mentor, Software Development, Department of Computer Science, Grinnell College (January 2021 - May 2022)

Luis Lua Aguilera's Current Company Details
B3 Technology

B3 Technology

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IT Support Specialist at B3 Technology
Luis Lua Aguilera Work Experience Details
  • B3 Technology
    Desktop Support Technician
    B3 Technology Aug 2023 - Present
    Grinnell, Iowa, United States
    Install, update, and configure operating systems, drivers, and software applications tools for more than 300 Windows and Macintosh Computers, resulting in the mastery of Windows operating systems and Office 365.Provide desk side, on-site, and remote technical support for over 200 local businesses.Create, maintain, and resolve over 500 trouble tickets from ServiceNow queues
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  • Grinnell College
    Technology Specialist
    Grinnell College Aug 2019 - May 2022
    Grinnell, Iowa, United States Of America
    Provided 3+ years of on-site and remote technical support for over 5,000 college students, staff, and faculty.Worked independently and with 15 other IT team members to resolve technical issues.Created, maintained, and resolved over 1,000 trouble tickets from ServiceNow queues.
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Luis Lua Aguilera Skills

Customer Service Teamwork Spanish Leadership Time Management Liasion Java Microsoft Office Communication Python

Luis Lua Aguilera Education Details

Frequently Asked Questions about Luis Lua Aguilera

What company does Luis Lua Aguilera work for?

Luis Lua Aguilera works for B3 Technology

What is Luis Lua Aguilera's role at the current company?

Luis Lua Aguilera's current role is IT Support Specialist at B3 Technology.

What schools did Luis Lua Aguilera attend?

Luis Lua Aguilera attended Grinnell College, Neuqua Valley High School.

What skills is Luis Lua Aguilera known for?

Luis Lua Aguilera has skills like Customer Service, Teamwork, Spanish, Leadership, Time Management, Liasion, Java, Microsoft Office, Communication, Python.

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