Managed testing, documenting and deploying in production different core applications, for both global and regional divisions. Provided technical support to more than 1500 end users for over a dozen countries, in both English and Spanish.• Created and maintained complex SQL queries for reporting and data analysis, using both MS SQL and IBM DB2 databases. As well as, • Created and maintained xml templates for data files generation. Using MS Excel for data transformation and presentation.• Created and maintained VB scripts for text file manipulation as part of the PCI compliance.• Managed code repository (TFS) for the daily operations as well for production deployments.• Configuring WIN 2016 servers and IIS for deployment of websites, web services and windows services.• Created and maintained Automated tasks and power shell scripts for monitoring, maintenance and configuring tasks, for both servers and applications.• Collected, analyzed, and presented information related to ongoing and long term projects for infrastructure, functioning as a project manager assistant. Using MS Visio network diagrams.• Analyzed and handled troubleshooting production issues and system problems in an agile and demanding environment, while working with different teams in UK, USA, India and LATAM region. Keeping the SLA, standards and compliance.

Designed, programmed, and deployed business-oriented applications for a company with multi-national presence.Participated in the entire life cycle of the projects and applications, in addition to administering the SQL Server. • Developed and deployed a purchase and supply system using C# and MS SQL Server; as well as HTML, CCS, AJAX, JavaScript• Developed a website for reporting and business intelligence using VB .NET; designed and created web services (API) to provide an easy scalability and interoperability; • Design and analysis of SQL Server Database; creating, encoding and testing all objects, views and queries. • Created and implemented SSIS for extensive transforming and modeling operations, included read/write transactions with AS400 and Oracle servers.• Provided maintenance, update and support for existing legacy applications (VB.6) and Crystal Reports.

Developed, tested and documented different subsystems within the main application, using VB6 as front-end and SQL Server as back-end. Designed and created reports using Crystal Reports, as well as XML and XSLT. Developed an Excel add-in toolbar using VBA to provide greater integration with MS Office and extensibility.Developed and deployed several custom MDE Access databases.Provided support to clients, software developers, and third party interfaces.