Functional Consultant and Project Leader in the implementation of integrated systems and Enterprise Resource Planning (ERP), in the areas of Manufacturing, Sales, purchase and others. Also, with other projects in the areas of networking, business security, etc. I work with different companies on IT Strategy, Transformation, Governance, Risk Management, Compliance, Acquisitions and Divestitures, Solutions evaluation, acquisition and implementations. As part of those engagements, I lead all project aspects including business case development, project chartering, financial modeling, team composition and development, project execution, value delivery and realization, project communication, etc.

Managed and led the IT Help Desk Regional Staff supporting subsidiaries throughout Latin America, including selection, training, and consultation on performance evaluations, promotions, hiring and disciplinary responsibilities. Responsible directly or through others for the design, development, documentation and implementation of IT services, operations processes and organizational structure to support a distributed organization. Implemented good practices for IT Services Management based in ITIL, focusing on aligning IT Services with the needs of the business in order to establish integration with the organization's strategy, delivering value, and maintaining a minimum level of competency. Documented and implemented relevant processes in to successfully manage the life cycle of IT requests such as service, incidents, reports, etc. liaising with the remaining IT organization as needed. In full partnership with the Applications, Business Intelligence and Infrastructure teams, document and monitor the health of core business applications and infrastructure components. Worked with project teams and developed communication and training plans that were structured to support the project kick-off, refresher classes and on-going educational needs of the organization. Continually monitored service levels and business requirements for additional support hours and make recommendations in support coverage to meet them. Work with clients to understand business needs and leads initiatives to address them. Research solutions and gains approval for execution within documented constraints and customer expectations. Continually seeks opportunities to increase manufacturing customer satisfaction and deepen client relationships. Has a strong understanding of the manufacturing strategy and objectives. Sets and manages client expectations.

Overall IT responsibilities supporting the operations in Alcave Plants in Venezuela. Designed strategic plans in technology aligned with local and LATAM Regional Projects.Established priorities, developed projects, and executed them in coordination with the local support group to ensure objectives and expectations are aligned with the corporate and local plans. Led strategy activities and projects in conjunction with the IT LATAM team to implement new technologies in Venezuela and the region. Developed, implemented and maintained methodologies based on Cobit, ITIL and SOX to be compliant with the corporate standards. Developed and implemented IT policies based on corporate standards and best practices. Responsible for IT budget for capital investments as well as managing IT personnel, Vendors, and IT consultants. Direct a staff of 4 IT professionals.• Designed and implemented the IT strategic project plan based on main corporate objectives, achieving savings of 25% on the budget during the execution. Redesigned the two main Datacenters, based on good practices and standards.• Developed, executed and leaded different projects for the implementation of modules of the ERP system (BPCS).• Designed and implemented the project to virtualize all the windows servers using Microsoft VMware, Windows server 2008 and 2012, following the corporate standards.Designed and implemented IT policies and procedures, for security, services delivery and change management, based in the corporate standards, SOX, COBIT and ITIL.

Strategized, coordinated, managed and controlled everything concerning the area of technology installed in Del Monte and the Andean region (Colombia, Ecuador y Peru), ensuring they are used effectively by the business units of the organization, according to the guidelines of the corporation.Prepared, coordinated and managed the technology projects for interconnectivity of networks, Internet, Intranet and other environments. Led and coordinated support for systems installed in the company. Project manager responsible for all phases of systems implementation including project initiation, budgeting, staffing, planning, executing and value delivery, Prepared project costs estimates, resource requirements, schedule definition, activity tracking, employee training, data conversion and transition activities. Supervised multiple team members responsible for the successful completion of project activities in the areas of Human Resource, Supply Chain, Finance and Manufacturing. Direct a Staff of 6 IT professionals.• Led and managed the project to implement the QAD ERP system in a record time of 5 months, inclusive with two fewer weeks of the total estimated time and achieving savings 25% on the budget. Maintained the system updated at the latest versions during the period I was in the company, conducting additionally update projects to implement the new features and functionalities, in order to approach them and help to reach the main business objectives.• Lead and managed the project to implement the HR / payroll application.• Designed, executed and managed the Unified communication project which consisted of the implementation of Microsoft Lync server 2010 as the communication and collaboration system between the offices. Additionally the migration of the WAN to frame relay technology, achieving savings 50.000 USD on the budget.

Responsible for operational keep all the technology in the company. Provide vision, strategic direction and leadership for developing and implementing IT initiatives. ERP & payroll system project manager responsible for all phases of system implementation including project initiation, budgeting, staffing, planning, executing and value delivery. Full responsibility for custom application development and implement solutions according to the IT strategic plan. Plan, coordinate and ensure the proper functioning of technology resources, ensuring their efficiency and use by the users and business units. Develop, execute and monitor project plans to ensure business needs are addressed expeditiously. Work with business leaders and department heads to develop business practices to improve processes by utilizing technology. Responsible for IT capital investments as well as managing IT personnel, Vendors, and IT consultants. Hire, develop, and supervise IT staff. Direct a Staff of 6 IT professionals.

Funciones:Responsable por el diseño, organización, actualización, instalación y soporte de los sistemas de computación de la compañía. Diseño e instalación de redes LAN, WAN, Internet, Intranet y segmentos de red. Soporte, configuración, mantenimiento y actualización de servidores locales y corporativos. Instalación e integración de nuevos servidores, hardware y aplicaciones. Instalación e integración de soluciones de Microsoft. Desarrollar, implementar y mantener políticas, procedimientos y planes de entrenamientos asociados para los administradores de redes, así como también la preparación y uso del plan de desastres. Asegurar la seguridad de la red y conectividad de acuerdo con los estándares corporativos. Administrar y ejecutar proyectos para implementar to la tecnología necesaria, de acuerdo a los requerimientos del negocio.