Luis Marca Email & Phone Number

Gainesville, Fl, Us

Gainesville, Florida, United States

- Calculated, prepared, and issued basic and routine bills, invoices, account statements, and other financial statements, ensuring adherence to established procedures and accuracy in financial transactions.- Independently analyzed and reconciled complex utility accounting and billing system problems.- Interacted with other departments to ensure appropriate billing of utility services and consistently complied with organizational, Federal, and state policies, procedures, and regulations.

Gainesville, Florida, United States

- Serves as the main point of contact for all utility customer requests, whether received by phone, mail, or in-person.- Analyzes income and expense information to develop customized solutions for individual customers and determines deposit requirements based on customer information.- Processes utility payments, deposits, permits, and services while also handling delinquent accounts and resolving customer disputes.- Maintains customer accounts, provides customer service training to new employees, participates in meetings, and prepares reports as needed, acting as a liaison both internally and externally.

Gainesville, Florida, United States

- Collaborated with management to develop and implement effective credit and collection policies and procedures.- Conducted in-depth analysis of collection problems and devised innovative solutions to be presented to management.- Coordinated with internal and external stakeholders, including creditors, to ensure timely and efficient collection of accounts.- Evaluated account collectibles and recommended appropriate course of action, including payment schedules, financial arrangements, and bill reductions.

Miami, Florida, United States

- Organized, stocked and culled merchandise while managing inventory display- Unload shipment trucks, properly secure loading dock, and stamp shipment documents. - Through the Citrix software, created a drop-list, pre-count for inventory and analyzed non-zero sales sheet.- Employee of the month of May 2020 for cooperative task approach within the various departments.

Pembroke Pines, Florida, United States

- Input merchandise and quantity into the system as received and file paperwork correctly.- Daily inventory merchandise count and preparation for annual inventory audit.- Label and shipped repair orders as well as received and inspected.- Maximized credit and leasing applications with every sale assisted in.

Associate Of Arts - Aa, Accounting, 3.0

3.7