Luis Mateus Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Senior Sales Executive for Latino America

Melbourne, Victoria, Australia

• Offered specialist caretaking solutions for Owners Corporations in Melbourne - Australia, providing superior levels of service to assist property managers and owners.
• Developed new Standard Operating Procedures and implemented staff training programs followed by regular staff evaluations to improve customer service standards and service excellence.
• Managed and evaluated staff performance and provided immediate feedback to improve productivity and recognise positive performance – thereby improving staff morale and retention.
• Engaged key stakeholders [Melbourne City Council, Body Corporate Managers, Contractors] to provided an end to end service with Safety Assessments, Inspections, Compliance Certificates and Rectification Works to be.

Bucaramanga, Santander, Colombia

• Contributed to certify vehicles converted to Compress Natural Gas under most recent resolution of the Ministry of Industry and Commerce.
• Carried out annual inspections on converted vehicles.
• Ensured all components involved in the vehicleconversion process comply with the quality standardsrequired by the current law.
• Facilitated team meetings of 6 people to discuss revenueand Inventory.

Bucaramanga, Santander, Colombia

• Successfully upgraded the CNC technology of the production plant.
• Slashed production costs from 30% to 60% by redefining manufacturing processes.
• Providing technical and logistical support to the engineering department in the development of new elements and/or products.
• Performing technical selection of machining parameters based on productivity and cost criteria, as well as continuously evaluating suppliers.
• Communicated daily to a team of 8 people to schedule the activities of the CNC production area.

Bucaramanga, Santander, Colombia

• Successfully launched the rapid prototype service with a Roland MODELA MDX-40A 3D Milling Machine using Roland SRP Player CAM software.
• Set up jewelry casting services and 3D jewelry rendering service.
• Supplier quality management for the choice of products and services that minimize costs.
• Initiate procurement partnerships with profitable suppliers.
• Supported the quality management system.
• Management of all payment cycle activities in a timelyand efficient manner.

Graduate Diploma Of Management, Business Administration And Management, General

Master Of Business And Project Management (Mbpm), Engineering, Distinction Degree

Bachelor'S Degree, Mechanical Engineering, Cum Laude Degree