• Work with Sales executives, project leads, managers or developments team to help clients determine which products are to implement within their environment.• Lead Meeting to gather and translate client business requirements for integration/customization• Ensure Project Management report are updates by posted times with accurate data• Tracked all and any issues to ensure resolutions are achieved• Simultaneously Managed multiple projects across various departments, ensuring on-time delivery. • Independently configure setup profiles, test, and achieved successful implementation by the agree production date for accurate data transmissions which meet audit requirements• Facilitated cross-functional team meetings to align business objective. • Develop and maintained detailed process models, workflows and system diagrams to supports projects goals• Conducted comprehensive requirements analysis, gathering, and documentations.• Tracked all and any issues to ensure resolutions are achieved

-processed annual account action, produced annual reports on account and financial status.-Assisted customers in exploring potential options and available financial services, developed and implemented individual financial plans.-Opened new accounts and familiarized new customers to bank policies and handled customers transactions.-Data entry: entered customer’s information into the database, updated information and processed documentation.-Completed basic financial services including process transactions, exploring financial options and documenting resources.-performed financial risk assessments and studied banking and financial markets trends to prepare activity and progress reports to management .-supported identifying potential sales opportunities to new business clients..- Utilized advance Microsoft Excel to create pivot tables and pivot reporting , as well as utilizing the VLOOKUP function

-Oversee and authorize guest returns, exchanges, merchandise credits, check authorization, charge sends, rain checks and discretion discounts; assures the completion of all POS transactions and the proper control of all cash and media at the POS registers according to company policies and procedures.- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change- Resolve customer complaints, guide them and provide relevant information- Assist in providing guest service, floor moves, display maintenance and replenishing merchandise as needed.- Managed stock levels and made key decisions about stock control, processed and filed all paperwork and accurately recorded inventory with daily shipments. - Lead and managed a team of employees to consistently meet sales and service goals.- Trained and developed new employees based on changes in the store's volume and sales cycles.- Updated colleagues on business performance, new initiatives and other pertinent issues.- Maintained an active presence on showroom floor and stock room to prevent stock shrinkage as well provided exceptional customer service.- Ensures compliance of company policies, procedures and practices; and supports Company loss prevention efforts.