Luis Merced Email & Phone Number

Army Air Force Exchange Service (AAFES) Dallas, Texas CIO Management Information Systems 1994-2003* CIO for the $7.5 billion retailer * Managed the IT staff of approximately 460 associates, * Managed annual IT budget of approximately $100 million in operating expense and $90 million in capital expenditures * Established corporate data warehouse for improved decision support for merchandising and marketing* Established the voice over internet protocol (VOIP) * Provided all the technical and communication support worldwide * Modernized POS systems worldwide and centralized all transaction information * Initiated Internet effort in 1998 that resulted in an award-winning Internet site * Completed automation of all store accounting operations savings of approximated $160 million annually

In charged of all aspect of Information Technology of $7.5 Billion Retail and Service.

Senior Vice President of West Coast Operations 1992- 1994* Managed all business operations for western United States, which included over 500 retail stores, food activities, gas stations, and various service activities * Managed monthly sales of $80-100 million

District Manager for Europe Operations 1989-1992*Manager all retail business operations for western Europe, which included western Germany, Belgium and Netherlands * Managed monthly sales of $60 million * Improved stock assortments, initiated major capital investment, and consolidated Belgium and Netherlands operations Various Retail Operation/Store Manager Positions 1968-1989

Bs, Education/ Economics

B.S., Education * Corporate sponsored professional development courses at University of Virginia and Texas A&M * Bilingual: English.

Education record