Luis Nava, Mha, Cphq, Cpps, Cic Email & Phone Number

New Mexico, United States

• Develop, implement, and maintain comprehensive quality and patient safety programs in adherence to industry standards and regulatory requirements.
• Establish key performance indicators (KPIs) and data-driven metrics, namely Patient Safety Indicators (PSI), Sepsis, Falls, Mortality, and HAIs, to monitor and evaluate patient care outcomes, incident reports, and.
• Lead and collaborate with interdisciplinary teams to identify areas for improvement and develop… Show more
• Lead and collaborate with interdisciplinary teams to identify areas for improvement and develop evidence-based strategies to enhance patient safety and clinical quality, through PDSA, FMEA, Lean/Six Sigma methodologies.
• Conduct regular audits and inspections to assess compliance with safety protocols and regulations, ensuring a safe and secure environment for patients, visitors, and staff.
• Analyze root cause analysis reports through Patient Safety Event Analysis to identify systemic issues and implement corrective actions to prevent recurrence of adverse events.

United States

• Quality Improvement Manager
• Oversight of clinical process improvement, project management, regulatory and qualityassurance and patient safety for the Lovelace Medical group’s Pharmacy, InfectionPrevention, CLIA Waived- Point of Care Testing, and.
• Patient Centered Medical Home (PCMH) program management for the LovelaceMedical Group’s primary care practices and continued PCMH annual recognition throughNCQA.
• Leader of… Show more Quality Improvement Manager
• Leader of proactive, comprehensive strategic Quality and Patient Safety Plan that inspires clinical and non-clinical engagement, inter-professional collaboration, and the identification and use of evidence-based.
• Resource manager of support services staff, namely Quality and Patient Safetycoordinators.

Albuquerque, New Mexico Area

• Senior Clinical Quality Consultant for the Physician Quality program and former Clinical Quality Manager for the Children’s and Women’s programs.
• Senior consultant for the Physician Quality program with the purpose of discovering opportunities for improvement in the quality of care provided to patients, improve clinical outcomes, and reduce the risk of harm by.
• Involved in various aspects of… Show more Senior Clinical Quality Consultant for the Physician Quality program and former Clinical Quality Manager for the Children’s and Women’s programs.
• Involved in various aspects of process improvement, project development and participation in clinical advisory work groups and various steering committees.
• Project management lead and facilitator for improvement projects utilizing Lean/Six Sigma Green Belt, FMEA, Plan-Do-Study-Act (PDSA) methodologies, and other projects aligned with the IHI Model for improvement and.
• Patient safety investigation of significant/adverse clinical events. Facilitator for Root-Cause-Analysis (RCA) and comprehensive reviews for the development of improvement action plans and measures of success.

Albuquerque, New Mexico Area

Anatomy and Physiology Adjunct Instructor for ITT Technical College’s General Education and Nursing program, and Human Diseases and Pharmacology Instructor for the Health Information Technology program.

Albuquerque, New Mexico Area

• Quality Review Coordinator/Certified Procurement Transplant Coordinator
• Donor clinical management, organ allocation and logistics, OR coordination and verification of recovery for organs allocated, post case follow up; as well as responsibilities regarding compliance with OPTN standards.
• Participation with different hospitals within DSA performing clinical rounding, and providing… Show more Quality Review Coordinator/Certified Procurement Transplant Coordinator
• Participation with different hospitals within DSA performing clinical rounding, and providing presentations regarding donation process for competencies needed for new and established nurses,
• Responsible for internal auditing process of donor charts, medical record reviews, participation in policy development and everything associated with compliance. Show less

Albuquerque, New Mexico Area

• Case Manager Supervisor and Program Director for the D&E Waiver Program.
• Responsibilities included the development and implementation of policies and procedures that pertain to all the community-based programs aforementioned.
• Monthly training module creation for home care related tasks designed to promote, improve and maintain health and safety for both service recipients and personal care attendants, and training of all staff employees on.
• Monthly training module creation for home care related tasks designed to promote, improve and maintain health and safety for both service recipients and personal care attendants, and training of all staff employees on.
• Active participation in Community Outreach and company networking activities. Show less

Albuquerque, New Mexico Area

• District Manager for Options Services, D&E Waiver Case Manager.
• Responsibilities included case management as well as case management supervisory tasks for case managers of other districts of Options Services.
• Management of the district’s home care service delivery through the Personal Care Option and Disabled and Elderly Waiver programs, Management of consumers and caregivers
• Overseeing the personal care portion of the interdisciplinary, medical review and internal review teams… Show more District Manager for Options Services, D&E Waiver Case Manager.
• Overseeing the personal care portion of the interdisciplinary, medical review and internal review teams for each consumer.
• Establishing care, quality control and continual training for caregivers. Show less

El Paso, Texas Area

• Intake and Community Services Coordinator for Outreach Health Services.
• In charge of obtaining and processing information for potential new clients, worked closely with the Texas Department of Human Services, as well as management of Medicare referrals for Outreach Health Services Skilled.

Master Of Science (Ms), Health/Health Care Administration/Management, Gpa 4.0

Alpha Chi-National College Honor Society

M.D, Medicine