It Assistant
Coachella, Ca United States
Support to all end users in all 5 different locations, on site and remote using different software for remote access, attending all incoming calls from vendors and outsource companies.Manage project time effectively, configuration, administration and maintenance of all network equipment.Help implement processes to maintain a stable network environment, part of the onboarding and training new employee of different department with related equipment.Assist the IT Director with project work to grow the technology infrastructure of the organization, troubleshooting, installation and implementation of systems.Provide information and recommendations to the organization surrounding hardware and software technologies and how these could help the company, being especially proactive with new technologies.Develop and maintain information architecture (data, applications, networks) ensuring that the system is online every day.Keep hardware maintenance contracts and software to ensure the integrity of operations processes.