Luis Perez Email & Phone Number

The Quality Analyst II is responsible for the creation of test matrices and test plans based on the technical and functional requirements for the project in a waterfall and agile methodology. QA will Lead test efforts for projects that affect the Collection applications. This includes acting in a leadership role and managing in SIT the Acceptance Testing Developing solutions that meet needs of care centers, clients, and customers. I was also responsible for the creation of the Defect and Install Monitoring plan, which includes production validation, back out mitigation plan, and post-install support, and Act as liaison to developers and other areas of the business to ensure project requirements are satisfied with the Executed manual testing for the Application.

Columbus, Ohio Metropolitan Area

The Quality Analyst II is responsible for the creation of test matrices and test plans based on the technical and functional requirements for the project. Lead test efforts for projects that affect IVR applications, this includes acting in a leadership role, Managing the Acceptance Testing Developing solutions that meet the needs of care centers, clients, and customers. QA II is also responsible of the creation of an Install Monitoring plan, which includes production validation, back out mitigation plan, and post-install support Act as liaison to developers and other areas of the business to ensure project requirements are satisfied with the Executed manual testing for the Application.

Columbus, Ohio Metropolitan Area

Responsible for developing solutions that meet the needs of care centers, clients, and customers.Responsible for leading test efforts for projects that affect Core System applications, Customer Communication. This includes acting in a leadership role to provide assignments to team members. Create and manage work estimates, and manage the Acceptance Testing. Responsible for the creation of test matrices and test plans based on the technical and functional requirements for the project.- Responsible for the creation of an Install Monitoring plan, which includes production validation, and post-install support. - Act as liaison to developers and other areas of the business to ensure project requirements are satisfied - Creates solutions pertaining to the development of new information, systems, and processes to ensure they meet the business and user needs, in addition to ensuring existing systems are not negatively impacted.- Lead testing efforts, including processes creation to ensure they meet the business and user needs, in addition, to ensuring existing systems are not negatively impacted. - Execute the test scripts and use cases during the UAT portion of the life cycle of the project. During this maintain a record of any defects, and report the process of testing to the project. Multiple business areas. - Execute troubleshooting when a client has a testing/Production issue - Act in a leadership role to provide guidance for the testing team and act as a liaison for multiple areas of the business and external clients.- Evaluate throughout projects potential issues and issues resolution, utilize critical thinking and technical skills to identify issues, and understand the impact on the end-user.

Columbus, Ohio Metropolitan Area

Responsible for managing software development QA Manual testing and client implementation activities in a technical liaison role. Subject Matter Expert across the various Smart Suite of proprietary software capabilities that deliver targeted programs via the billing statement and new account capabilities. Provide solutions for the business that increase revenue, improve processes and/or reduce expenditures. As a Subject Matter Expert, Lead discussions to determine the best possible solutions to system issues that meet the overall strategic initiatives for the business- Participates in analysis pertaining to the development of new information, systems, and processes to ensure they meet the business and user needs while ensuring existing systems are not negatively impacted- I supported any testing efforts in relation to the core processing systems (financial systems) that have a direct impact on our existing production environments. Typically, these testing efforts revolved around system enhancements to meet regulatory guidelines or to correct preexisting issues at the client level. Proficient knowledge in SQL as well as working with multiple testing/production environments at a time.- Participates in the definition of business user requirements, processes, and procedures pertaining to Alliance Data's core credit systems- Participates in all phases of the Project Life Cycle for New Clients and Development products of system enhancements- Writes and executes test plans scenarios/use cases; Completes Integration testing, User Acceptance Testing, and manual regression testing- Researches general questions and issues from internal and external customers as it relates to processes

Columbus, Ohio Metropolitan Area

Serving as product owner, responsible for the development of the user acceptance test cases and plan(s) as well as the execution and analysis of it. Responsible for managing the day-to-day production aspects of existing marketing systems, and actively participating in the gap analysis and development of specifications for new or existing marketing system enhancement in conjunction with IT.

Columbus, Ohio Area

Translate marketing capability strategies from requirements /design. Coordinate and execute plans to facilitate the installation of new capability and enhancements. Responsible for the end to end management of assigned capability including its continuous support through learning presentation conducted with internal partners about the capability’s functionally.- Conduct program planning and design discussions with internal partners to develop and design client specific programs- Conduct meetings to collaborate with internal partners to discuss and develop solutions to meet their program objectives utilizing our marketing capabilities.

Columbus, Ohio Area

Ensure the flawless implementation of marketing system enhancements through the development and execution of technical test plans designed to meet client requests or competitive benchmarking gaps. Assist in the development of the technical system requirements and review of pseudo code during the design phase and analyze both unit testing and systems integrated testing results. Lead the development of the test matrices, scripts and oversees the execution of all test plans for assigned projects. Participate in and actively leads technical project meetings.

Columbus, Ohio

Responsible for managing the day to day production of marketing systems this are identified as: Smart Statements, Smart Rewards, Smart Embossing, Smart Data and Application Tracking. Responsible for the development of test matrices, scripts and execution of all associated test plans. Develops and execute or oversees the execution of test plans related to system changes for all marketing systems. Work to provide solutions to client needs or changing business model. Lead the development of the test matrices, scripts and oversees the execution of all test plans for assigned projects. Participate in and actively leads technical project meetings

Columbus, Ohio Area

Participate in the gap analysis and development of specifications documents for marketing systems, in conjunction with IT and conversion account team by reviewing contract requirements. Participate in the development of new systems, or enhancements to existing systems, to meet client requests or potential needs for the execution of credit and direct marketing or marketing-related.

M.B.A Major: Management Information System, Management Information Systems

B.S. International Business, International Business

Business Commercial, Marketing