Luis Prata Email and Phone Number
Luis Prata work email
- Valid
Luis Prata personal email
At Unitel, leadership in enterprise product development spans over 6.5 years, focusing on enhancing customer service through innovative solutions. Our team's dedication to journey mapping and project leadership has elevated the quality of service, ensuring all departmental service levels are consistently met.Known for a detail-oriented approach and a creative mindset, my work embodies a passion for excellence in telecommunications. With proficiency in English and Portuguese, I am committed to driving sales effectiveness and delivering comprehensive project plans that directly impact customer relationships and service standards.
-
Head Of Enterprise Product DevelopmentUnitel Apr 2018 - PresentLuanda, Luanda Sul, Ao
-
Head Of Product DevelopmentUnitel Apr 2019 - Apr 2023Luanda, Luanda Sul, Ao
-
Head Of Support In Customer ServiceUnitel May 2015 - Apr 2019Luanda, Luanda Sul, AoWorking as Department Manager, for one of the biggest telecommunication company in Angola, responsible for ensuring all Call Center infrastructure are in working order, analyze, design requirements for new projects, elaborate and monitor projects implementations, provide intermediate support on any high priority issues relating to Call Center infrastructure and customer care platforms for escalation to other areas to intervene.
-
Head Of Customer Relationship ManagementUnitel Jun 2013 - May 2015Luanda, Luanda Sul, AoResponsible for ensuring all Call Center infrastructure are in working order, analyze, design requirements for new projects, elaborate and monitor projects implementations, provide intermediate support on any high priority issues relating to Call Center infrastructure and customer care platforms for escalation to other areas to intervene.Also responsible of Information Management for the Call Centers, ensuring that all information relating to products and services are update and available to Call Center Agents.
-
Sales Associate CashierSomerfield Sep 2005 - Mar 2009Bristol, GbSales Associate Cashier in one of the biggest at the time Supermarkets, Assisting customers with final purchases and answered questions at the checkout counter, operated computerized cash registers and credit card machines, demonstrated friendly, courteous, and positive attitude and demonstrated professionalism, resolve customer complaints if required, conducted cash office operations ensuring 100% accountability for all daily transactions and money in the store's safe, supervised a three man team in the completion of daily assigned jobs, tasks, and marketing. -
Sales ConsultantDixons Feb 2007 - Sep 2008Almere, NlSales Consultant, at Dixons Tax Free at Gatwick Airport, Provide information, advice and expert opinion on IT products and services of the company with the primary goal of generating sales, improve business KPI´s, by achieving company goals and objectives, chair meetings and briefing with the team, with the may focus business performance.
Luis Prata Skills
Luis Prata Education Details
-
University Of BrightonBusiness Management -
University Of SussexComputer Science
-
Merton CollegeComputer Science
-
Merton CollegeGeneral
Frequently Asked Questions about Luis Prata
What company does Luis Prata work for?
Luis Prata works for Unitel
What is Luis Prata's role at the current company?
Luis Prata's current role is Head of Enterprise Product Development @ Unitel | Business Management.
What is Luis Prata's email address?
Luis Prata's email address is lu****@****l.co.ao
What schools did Luis Prata attend?
Luis Prata attended University Of Brighton, University Of Sussex, Merton College, Merton College.
What skills is Luis Prata known for?
Luis Prata has skills like Team Leadership, Business Strategy, Team Management, Telecommunications, Sales Management, Crm, Customer Service, Social Media, Account Management, Microsoft Office, Business Development, Project Management.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial