Luis Quintero Email & Phone Number

I have had the pleasure to experience the full spectrum of dynamic hotel environments ranging from high volume to luxury boutique. Leading by example is my philosophy and Ensuring all standards and procedures are followed in FOH as well as BOH creating the guest experience memorable.I have Directed all aspects of food and beverage operations generating millions on revenue. • Implemented departmental strategies and maximized the financial performance of departments. Ensured high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service.• Consistently achieved positive sales and guest counts over last years. Received yearly bonus for effective P&L management and cost containment during tenure.• Developed and managed food and beverage annual budgets including capital expenditures.• Worked closely with managers to focus on best practices to provide the best possible work environment and foster growth.• Implemented a quality training program, valuing employee contribution, creating incentives and turning performance into compensation and company goals. Significantly reduced management and staff turnover.• Improved overall operations including food quality, quality controls, employee morale and overall profitability.*budgeting *cost control *Assign, train, monitor and coach employees and managers as needed*Ensure all employees and managers are focused on customer service at all times.*Make appropriate adjustments to inventory levels and food/liquor cost control.ADP, payroll, micros, scheduling,QuickBooks.Languages: English, Spanish, Italian, Portuguese.

Listed skills include Hospitality, Hospitality Industry, Hospitality Management, Restaurants, and 22 others.