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@mckesson.com
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Luis Roque is listed as Customer Relations / Analyst at Imagine Schools, a with 1140 employees, based in Coolidge, Arizona, United States. AeroLeads shows a work email signal at mckesson.com and a matched LinkedIn profile for Luis Roque.
Luis Roque previously worked as Tech Support at Imagine Schools and Quality Assurance Specialist at Mckesson Inc. Luis Roque holds Cyber/Electronic Operations And Warfare from Rio Salado College.
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AeroLeads found 1 current-domain work email signal for Luis Roque. Compare company email patterns before reaching out.
Luis Roque is a Customer Relations / Analyst at Imagine Schools. He possess expertise in customer service, finance, healthcare, human resources, team leadership and 2 more skills.
Listed skills include Customer Service, Finance, Healthcare, Human Resources, and 3 others.
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A career timeline built from the work history available for this profile.
Coolidge, Arizona, United States
Diagnosing and solving technical issues with hardware and software.Setting up accounts and providing access to computer systems.Making minor repairs to computers and other technology.Responding to customer inquiries by phone, email, online chat, in person, or online tickting system (Happy Fox).Monitors and maintains organisation's computer systems and networks.Installs and updates critical software for staff needs.
Scottsdale, Az
Evaluated contact center calls and case work (inbound/outbound) according tothe Company’s Work Instructions, Standard Operating Procedures, and ClientProgram Procedures on a monthly basis.Coordinated monthly calibration sessions with other team members, OperationsLeadership, Customer and Client Managers to meet client Service LevelAgreements.Coached call center agents to develop great customer experience and ensureprocedures are understood.Supported Operations Leadership to maintain operational integrity.Identified and reported Healthcare Compliance risksFulfilled monthly production and performance metrics.
• Processed Student Financial Aid for major U.S. Online University• Assisted executive management with special projects and any necessary functions vital to nature of business• Operations Department Team Lead• Development Training for all new hires for the given project after initial classroom training was completed• Assisted Operations Department with processing function to ensure that all daily quotas were met by the end of the day• Assisted Human Resources approving employee time cards and PTO• Assisted Human Resources with employee relations• Supervised 2 teams of CampusLogic’s Division of Core3 Inc.
Processed Federal and Private Student Loan ApplicationsFederal Consolidation LoansFederal Stafford LoanFederal PLUS LoansNon Title IV Student LoansAssisted clients with all Financial Aid questionsAssisted executive management with special projects and any necessary functions vital to nature of businessKey holder of office
Assisted clients with all Financial Aid questionsKey holder of office
Supervisor of processing team - Assisted Human Resources with employee time cards - Responsible for disciplinary actions for members of processing team - Responsible for 90 day and annual reviews - Responsible for training - Responsible for notifying employees of processing team of new company and federal policiesAssisted resolution management team with escalated customer issuesPre-qualified leads for sales Education Finance AdvisorsAssisted executive management with special projects and any necessary functions vital to nature of businessKey holder of office
Other employees you can reach at imagineschools.org. View company contacts for 1140 employees →
Chelsea Sharpe
Colleague at Imagine SchoolsBradenton, Florida, United States
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Dianna Abramczyk
Colleague at Imagine SchoolsMiami-Fort Lauderdale Area, United States
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Shalyn Iftikhar
Colleague at Imagine SchoolsKissimmee, Florida, United States
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Krista Allen
Colleague at Imagine SchoolsLincoln Park, Michigan, United States
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Harrie Pearsall
Colleague at Imagine SchoolsColumbus, Ohio, United States
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Jerry Wilker
Colleague at Imagine SchoolsColumbus, Ohio, United States
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Mary Karnetsky
Colleague at Imagine SchoolsMelbourne, Florida, United States
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Matthew Gayle
Colleague at Imagine SchoolsCoral Springs, Florida, United States
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Anthony Suazo
Colleague at Imagine SchoolsGreater Orlando, United States
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Meghan Ortiz
Colleague at Imagine SchoolsPalm Bay, Florida, United States
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Quick answers generated from the profile data available on this page.
Luis Roque works for Imagine Schools.
Luis Roque is listed as Customer Relations / Analyst at Imagine Schools.
AeroLeads has found 1 work email signal at @mckesson.com for Luis Roque at Imagine Schools.
Luis Roque is based in Coolidge, Arizona, United States while working with Imagine Schools.
Luis Roque has worked for Imagine Schools, Mckesson Inc, Core3 Inc, Federal Student Loan Solutions, and American Student Loan Services.
Luis Roque's colleagues at Imagine Schools include Chelsea Sharpe, Dianna Abramczyk, Shalyn Iftikhar, Krista Allen, and Harrie Pearsall.
You can use AeroLeads to view verified contact signals for Luis Roque at Imagine Schools, including work email, phone, and LinkedIn data when available.
Luis Roque holds Cyber/Electronic Operations And Warfare from Rio Salado College.
Luis Roque is listed with skills including Customer Service, Finance, Healthcare, Human Resources, Team Leadership, Time Management, and Training.
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