Luis Sandoval

Luis Sandoval Email and Phone Number

Computer Networks and Cybersecurity student @ University of Maryland Global Campus
Colorado Springs, CO, US
Luis Sandoval's Location
Colorado Springs, Colorado, United States, United States
About Luis Sandoval

Seasoned professional with a distinguished six-year career in security forces with the United States Air Force, seamlessly transitioning into a role as an IT Help Desk specialist. Leveraging a robust background in security and discipline gained from military service, I have successfully redirected my skills towards the dynamic field of information technology with a strong focus on help desk support. Proven ability to adapt swiftly to diverse challenges and troubleshoot effectively, emphasizing a customer-centric approach in delivering high-quality IT assistance. As an IT Help Desk specialist, I excel in providing prompt and efficient resolutions to technical issues, utilizing a disciplined and detail-oriented approach. Known for exceptional communication skills, teamwork, and the ability to thrive in fast-paced environments. Eager to contribute my unique blend of security expertise and IT proficiency to enhance the efficiency and effectiveness of your IT team.

Luis Sandoval's Current Company Details
University of Maryland Global Campus

University Of Maryland Global Campus

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Computer Networks and Cybersecurity student
Colorado Springs, CO, US
Employees:
41
Luis Sandoval Work Experience Details
  • University Of Maryland Global Campus
    Computer Networks And Cybersecurity Student
    University Of Maryland Global Campus
    Colorado Springs, Co, Us
  • Aleut Federal
    Executive Communications Technician
    Aleut Federal Apr 2024 - Present
    Reston, Virginia, Us
    Supply USSPACECOM VIP personnel System Administrator support. Duties include, but are not limited to: modify user accounts on Active Directory, add users to security groups to allow users access to shared network drives, created NIPR and SIPR accounts, provision SIPR email accounts in DEPO, troubleshot SIPR token credential issues, and verified NIPR desktops and laptops quarantine status.
  • Aleut Federal
    Help Desk Technician Ii
    Aleut Federal Oct 2023 - Apr 2024
    Reston, Virginia, Us
    Provide USSPACECOM customers IT support by troubleshooting NIPR and SIPRconnectivity issues, traced SIPR fiber lines to ensure proper connection was present,completed SCCM updates, deployed new workstation setups and phone lines,modified distro lists and organizational email inboxes, and completed tech refresh ofnew NIPR and SIPR laptops, desktops, and printers.
  • University Of Maryland Global Campus
    Computer Networks And Cybersecurity Student
    University Of Maryland Global Campus Nov 2021 - Oct 2023
    Adelphi, Maryland, Us
    As a current student I have gained comprehensive knowledge and practical experience in computer troubleshooting, networking, and cybersecurity through several coursework and training programs. Some of the courses I have completed include:Fundamentals of Computer Troubleshooting: Learned to diagnose, troubleshoot and resolve hardware and software issues in computers.Fundamentals Networking Class: Studied the basics of computer networking, including protocols, network architecture, and troubleshooting.Introduction to Linux Class: Learned the basics of Linux operating system, including installation, file systems, and command-line interface.Cloud Technologies Class: Gained an understanding of cloud technologies, including cloud models, cloud services, and cloud computing security.Ethical Hacking Class: Acquired hands-on experience with ethical hacking techniques, such as penetration testing, vulnerability assessment, and other security measures to identify and mitigate security threats.Network Security Class: Learned how to secure computer networks, including security policies, firewalls, intrusion detection and prevention systems, and encryption.Fundamentals of Microsoft Azure: Gained an understanding of the basics of Microsoft Azure, including its infrastructure, services, and security features.Switching, Routing, Wireless Essentials Class: Studied network essentials, including network design, routing protocols, wireless networking, and network troubleshooting.Threat Management and Vulnerabilities Assessment: Learned to identify and mitigate cyber threats and vulnerabilities using various tools, techniques, and risk management strategies.Managing Modern Microsoft Desktop: Learned how to manage and deploy modern desktops in a Microsoft environment, including security features and policies.Through these courses and training programs, I have developed strong technical skills and knowledge in computer troubleshooting, networking, and cybersecurity.
  • United States Air Force Security Forces
    Pass And Registration Clerk
    United States Air Force Security Forces Feb 2020 - Nov 2021
    Leverage's customer service and support for 10K military, contractor, civilian, host nation, NATO forces and retirees. Responsible for registering privately owned vehicles, performing renewals, and out-processing all assigned personnel. Examines and maintains base personnel records and documentation to ensure eligibility for NATO tax-free fuel program. Avoided errors and delays by maintaining well-organized and current files for registration department
  • United States Air Force Security Forces
    Security Controller
    United States Air Force Security Forces Apr 2019 - Feb 2020
    Upheld security and facility managers updated on security activities and incidents with thorough daily reports. Monitored and authorized entrance and departure of employees and visitors to guard against theft and maintain security of premises. Provided surveillance to multiple buildings and ground areas with CCTV feeds and dispatched responding forces to determine root cause of alarm activations. Kept security and facility managers updated on security activities and incidents with thorough daily reports.
  • United States Air Force Security Forces
    Security Response Team Leader
    United States Air Force Security Forces Feb 2018 - Mar 2019
    Conducted immediate security/armed response in support resources valued at $4.2 billion. Maintained optimal guest security standards by overseeing work of 12 on-site security staff.Advised security team and conducted investigations of significant threats and loss or misappropriation of assets. Provided response to multiple alarm activations and provided security for installation resources. Inspected security design features, installations and programs to verify compliance with applicable standards and regulations. Taught professionals how to correctly respond to different emergencies, disasters, and incidents.
  • United States Air Force Security Forces
    Remote Target Engagement System Operator
    United States Air Force Security Forces Nov 2016 - Feb 2018
    Provided operation of $12M security system supporting the Weapons Storage Area. Supplied 24/7 surveillance to PL-1 (Protection Level 1) resources. Provided Protection to assets valued at $4.2 billion. Delivered immediate assessments to Weapon Storage Area interior/perimeter alarms, supporting the initial responding security team. Briefed higher headquarters personnel on all mishaps, incidents, alarms, and intrusions. Conducted security status checks & provided vital information to supervisors and managers. Reviewed camera and system feeds and alerted proper respondents regarding discrepancies. Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
  • United States Air Force Security Forces
    Security Forces Member
    United States Air Force Security Forces Nov 2015 - Nov 2016
    Provided armed response in the protection of AF resources; prevents sabotage, espionage, subversion, and attack. Conducted routine and random checks of vital aerospace resources; identifies evidence of unauthorized activity. Performed installation entry control to include directing vehicle and visitor traffic--prevents unauthorized access. Responded to criminal, hostile, and life-threatening incidents; neutralizes threats and resolves illegal incidents.
  • Costco Wholesale
    Front End Clerk
    Costco Wholesale Nov 2014 - Nov 2015
    Seattle, Wa, Us
    Assist customers by providing information and resolving their complaints. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. Supervise others and provide on-the-job training. Stock shelves, and mark prices on shelves and items.
  • Dentist 4 U
    Dental Assistant
    Dentist 4 U Sep 2013 - Sep 2014
    Conduct panoramic dental X-rays to diagnose cavities, impacted wisdom teeth, and other dental conditions and provide education to patients on findings Provide support to dentists during root canals, extractions, and other dental procedures, including sterilizing instruments to prevent infection Create dental impressions, mix compounds in the laboratory, assist with denture fittings, and maintain inventory levels for dental equipment and supplies

Luis Sandoval Education Details

  • University Of Maryland Global Campus
    University Of Maryland Global Campus
    Computer Networks And Cyber Security
  • Intellectual Point
    Intellectual Point
    Information Technology
  • Community College Of The Air Force
    Community College Of The Air Force
    Criminal Justice And Corrections
  • Concorde Career College-Garden Grove
    Concorde Career College-Garden Grove
    Dental Assistant

Frequently Asked Questions about Luis Sandoval

What company does Luis Sandoval work for?

Luis Sandoval works for University Of Maryland Global Campus

What is Luis Sandoval's role at the current company?

Luis Sandoval's current role is Computer Networks and Cybersecurity student.

What schools did Luis Sandoval attend?

Luis Sandoval attended University Of Maryland Global Campus, Intellectual Point, Community College Of The Air Force, Concorde Career College-Garden Grove.

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