Luis Eugenio Sepúlveda

Luis Eugenio Sepúlveda Email and Phone Number

Head of Customer Experience / Strategy & Ops / Scalable Growth @ Stripe
san francisco, california, united states
Luis Eugenio Sepúlveda's Location
Mexico City Metropolitan Area, Mexico
About Luis Eugenio Sepúlveda

Luis Eugenio Sepúlveda is a Head of Customer Experience / Strategy & Ops / Scalable Growth at Stripe. He possess expertise in project management, microsoft office, microsoft excel, strategic planning, business strategy and 3 more skills. Colleagues describe him as "Es una excelente persona , como trabajador y amigo, muy responsable,atento en las cosas que se le asignan...muy buen actitud de servicial, leal lo recomiendo como una persona sobresaliente..."

Luis Eugenio Sepúlveda's Current Company Details
Stripe

Stripe

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Head of Customer Experience / Strategy & Ops / Scalable Growth
san francisco, california, united states
Website:
stripe.com
Employees:
3037
Luis Eugenio Sepúlveda Work Experience Details
  • Stripe
    Operations Manager
    Stripe Nov 2023 - Present
    Ciudad De México, México
  • Uber
    Global Program Lead
    Uber Oct 2021 - Nov 2023
    Texas, Estados Unidos
    Part of the Global Sales Ops Systems team, responsible of managing the end-to-end processes and systems of the Uber Eats Commercial workflows used by hundreds of Account Managers across the globe. Leading the Merchant Success team and coordinating with multiple stakeholders and cross-functional teams.
  • Uber
    Sales Excellence & Business Strategy
    Uber Aug 2020 - Oct 2021
    Área Metropolitana De Ciudad De México
    Responsible for designing and executing strategic projects with direct impact to the P&L and business objectives.
  • Uber
    Senior Operations Manager
    Uber Feb 2020 - Aug 2020
    Mexico City
    Focused on improving operational metrics, retaining and growing long-tail SMB (Small and Medium-sized Business) merchants using scalable solutions.Responsible for T2 support operations, managing a team of 12.
  • Uber
    Smb Operations Manager
    Uber Nov 2018 - Feb 2020
    Ciudad De México Y Alrededores, México
    Led the Small and Medium Business operations, creating scalable solutions with the objective of improving their performance in the platform.Responsible for T2 support operations, managing a team of 12.
  • Bbva Bancomer
    Senior Analyst Cib
    Bbva Bancomer Jul 2017 - Nov 2018
    Cdmx
    Corporate and Investment Banking - Strategy and Business DevelopmentFacilitated business reviews with C-level executives. Provided valuable insights and strategic recommendations based on the analysis of KPIs.
  • Deloitte Consulting México
    Consultant
    Deloitte Consulting México Sep 2016 - Jul 2017
  • Deloitte Consulting México
    Analista Estrategia Y Operaciones
    Deloitte Consulting México Oct 2014 - Sep 2016
  • Industrias Racavi
    Manufactura
    Industrias Racavi 2013 - Oct 2014

Luis Eugenio Sepúlveda Skills

Project Management Microsoft Office Microsoft Excel Strategic Planning Business Strategy Negotiation Strategy Leadership

Luis Eugenio Sepúlveda Education Details

Frequently Asked Questions about Luis Eugenio Sepúlveda

What company does Luis Eugenio Sepúlveda work for?

Luis Eugenio Sepúlveda works for Stripe

What is Luis Eugenio Sepúlveda's role at the current company?

Luis Eugenio Sepúlveda's current role is Head of Customer Experience / Strategy & Ops / Scalable Growth.

What schools did Luis Eugenio Sepúlveda attend?

Luis Eugenio Sepúlveda attended The University Of Texas At Austin, Tecnológico De Monterrey.

What skills is Luis Eugenio Sepúlveda known for?

Luis Eugenio Sepúlveda has skills like Project Management, Microsoft Office, Microsoft Excel, Strategic Planning, Business Strategy, Negotiation, Strategy, Leadership.

Who are Luis Eugenio Sepúlveda's colleagues?

Luis Eugenio Sepúlveda's colleagues are Trudy Shields, Elsie Bisnett, Annie Tang, Assad Safiullah, David Wischhusen, Edward Moore, Patrick Rudewicz.

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