Luis Serrano Email & Phone Number

Miami/Fort Lauderdale Area

The leading Florida based provider of talent solutions and your partner of choice for full service human capital solutions - from executive search to talent-on-demand, CAREERXCHANGE has the experience and resources to solve your needs.Duties Include: • Established recruiting requirements by studying organization plans and objectives; meeting with managers daily to discuss needs.• Determined applicant’s requirements by studying job description and job qualifications. • Placed job advertisements for higher candidate traffic while conducting heavy cold calling.• Determined applicant’s qualifications by interviewing; analyzing responses; reference verification and qualification comparison to job requirements.

Miami Lakes, Fl

American Bancshares Mortgage is a reliable, time-tested Mortgage Banker. For more than 20 years, we have empowered our partners, assisted our communities and expanded our footprint across the nation. We are a full-service mortgage lender created by industry experts who understand today's home financing market. Duties Include: • Conducted daily resume sourcing of prospective candidates followed by heavy cold calling.• Provide strong customer service.• Organized and maintained candidate database on a daily basis.• Recruited for numerous positions nationwide.

Miami/Fort Lauderdale Area

Largest executive search firm specializing in building products & construction. More than 95% of our business is repeated business with satisfied clients, because of the services we provide in identifying, interviewing and evaluating candidates. As front-line representation of the company, I currently perform several tasks to ensure daily goals are met. Duties Include: • Executed outbound calls (including heavy cold-calling).• Sourced new talent.• Conducted candidate interviews.• Created Marketing Emails.

Miami Lakes, Fl

Inktel is a global outsourcer of business services and direct marketing services, including fulfillment (as well as inventory management and order processing) and call center services, but also including other services such as direct mail/Letter shop, e-commerce, data management, social media and graphic design. Inktel's clients include various Fortune 500 companies, federal/state/local government agencies, and non-profit organizations.Duties include: • Heavy cold calling.• Resolved customer issues to avoid further escalation.• Screened and evaluated potential candidates.• Achieved "A Player" status several times through progressive and consistent customer service.• Guided and trained new employees on accurate screening process.

Miami/Fort Lauderdale Area

ACN is the world’s largest direct seller of telecommunications, energy and essential services for home and business. Based in Concord, North Carolina, United States, ACN began operations in the United States in 1993 as an American Communications Network. The company is a member of the Direct Selling Associations in North America and Europe.Duties include: • Sales through cold calling and personal relationships.• Attended annual business conferences to stay updated on services and features.• Engaged with new clients to ensure the highest level of customer satisfaction. • Implemented strategies to target new business opportunities to achieve monthly sales quota.

Miramar, Fl

Our philosophy is simple. Build world-class contact centers, invest in the best people and engage customers on their terms: Where they want, when they want. Our innovative consulting and technology help drive agent behaviors that delivers better outcomes.Duties include: • Provided world class customer service for optimum client satisfaction.• Acted as team liaison when instructed by supervisor.• Mentored and trained new employees on company procedures and policies.

Bachelor'S Degree, Human Resources Management And Services

Education record