As a Supervisor, I oversee and manage the day-to-day operations of my assigned team, implementing strategic initiatives to optimize task performance and ensure quality control. I am dedicated to monitoring team productivity, regularly reporting updates to higher-level management on both my individual performance and that of my teams. My role involves fostering efficiency and maintaining a high standard of quality in all aspects of our work

In this position, I provided essential team support in product handling, ensuring team proficiency and task execution. I Implemented skill transfer and shadowing techniques to exemplify best practices in handling customer service interactions through calls, chats, and emails. Last but not least, I had the opportunity to assisted in various supervisory duties, contributing to daily tasks, team management, and project coordination.

During this period, I acquired valuable customer support skills, enabling me to provide exceptional customer service by promptly addressing inquiries and effectively resolving issues. As a customer service representative, I demonstrated adept communication skills while managing a high volume of customer interactions, including phone calls, emails, and live chats, ensuring clarity and efficiency in all communications.

My role consisted of searching and locating potential clients for the digital marketing company White Shark Media through the constant review of websites and then cataloging them according to the parameters established by the policies of the company's sales department.

I was tasked with the review and accurate entry of data into the company's designated systems. My proficiency lies in ensuring the integrity and quality of data through the implementation of thorough assessments and validation processes.

My role was to prepare the orders requested by the distribution department. Order, clean and subsequently inventory the warehouse deposits. And unload new inventory products from trucks