Luis Tejeda Email & Phone Number

East Hartford, Connecticut Area

Brandford, Ct

JOINED THIS GROWING DEALER GROUP TO DEVELOP PROCEDURES AND STRUCTURE OF THE SALES FORCE ACROSS THE ORGANIZATION. RESPONSIBLE FOR THE OVERALL PRODUCTIVITY OF ALL LOCATIONS AND ACHIEVEMENT OF STRATEGIC OBJECTIVES AS DEFINED BY COMPANY MANAGEMENT.* Responsible for the organization and sales structure of newly acquire locations.* Coordinate sales forecasting, planning and budgeting processes used within the sales organization. Proactively monitored and maintained high levels of efficiency, accuracy, and process consistency in the sales organization’s planning efforts.* Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.* Maintain sales volume, product mix, and selling price by keeping appropriate inventory levels and understanding changing customer and economic trends.* Hire and develop training programs for new sales representatives. Develop training plans to ensure sales goals are met.

Provide leadership and management to the business including responsibility for all day-to-day operations of the sales departments. Commit a strong focus to the development of programs that increase efficiency across departments, and a dedication to the implementationof key operational strategies. • Develop the annual dealership forecast by projecting sales, gross and operating profit and expenses for both new and used sales departments.• Recruit, train, and lead the sales team, monitor their performance and provide constructive feedback and discipline where needed.• Build and foster positive direct relationships with suppliers, key business contacts and clients including local municipalities, and other corporate accounts. Oversee state, municipal and major fleet contractual matters and resolve disputes.• Analyze complex data and documentation.• Schedule staffing needs to meet priorities and targets and work with Sales Managers to plan and implement objectives to achieve goals.• Provide General Manager with recommendations on both short and long-range advertising plans, sales promotions, staffing needs and compensation plans.• Attend to customer complaints to ensure a high level of customer satisfaction.

Originated and established a customer base from company inception as the first sales representative hired by this new heavy duty truck dealership. Led a team of 10 to generate $15 million in annual sales. Negotiated sales and purchases at the corporate level of major trucking companies and dealerships nationwide. Developed and implemented retail, finance and insurance departments to satisfy company’s rate of growth.Key Achievements:• Opened previously untapped territories surpassing sales goals despite challenges associated with being a non-OEM dealer.• Consistently developed strong sustainable alliances with major trucking companies and dealerships nationwide.• Created a successful export program to expand sales into Mexico.• Grew sales by 125% annually for the last six years.• Achieved or exceeded 98% of sales quotas.

Lawrenceville, Nj

Hired, trained, supervised, and mentored 15 sales associates and lot attendants. Motivated staff to exceed sales goals and objectives by developing effective sales incentives. Improved customer retention by developing strong customer relations with quality service and the highest standards of customer satisfaction. Monitored and analyzed sales volume, financial, and business transactions. Coordinated promotional marketing strategies and designed and placed print and television advertisements featuring $5M car inventory. Responsible for forecasting, ordering, and allocating new and used inventory. * Achieved 150% of quota qualifying for Lexus Master Certified Status* Generated procedures to reduce inventory age by 120 days, resulting in a 10% increase in revenues* Led sales team to achieve prestigious “Elite of Lexus” award 5 consecutive years * Transformed an under-producing Pre-Owned Sales Department by immediately resolving long-standing problems, and instituting incentives that elevated performance while building moral and motivation* Increased department sales from 10% of dealer sales revenues to 40%* Employee of the year from 1996 and 1997

Master'S Degree, Human Services Administration

Bachelor Of Science (B.S.), Business, Management, Marketing, And Related Support Services