Luis Ulloa Carrillo, Chhe, Cusc, Scm, Cpm Email & Phone Number

San José, CR

Norwegian Creative Studio's Tampa Florida

I can handle all aspects of costuming alteration in a timely and professional manner for all shows, with professional-level skill and tailoring. Drawing, Sketching, and altering theatrical costuming to the specific request by the wardrobe leads quickly. Proficient in the use of a sewing machine and hand stitching. Operate commercial and industrial.

United States

*Direct and inspect the Housekeeping operation of guest staterooms, passageways, and public areas regularly and implement facility cleanliness and upkeep standards. *Control supplies, linens, and equipment inventories to required levels. *Order work orders for guest staterooms and public and crew areas for maintenance repairs. *Ensured hazardous products.

Costa Rica

Control restaurant revenue, profitability, and quality goals. Ensure efficient operation, as well as maintain high production, productivity, quality, and customer-service standards. Coordinate daily Front of the House and Back of the House restaurant operations, Deliver superior service and maximize customer satisfaction, review product quality, Appraise.

Miami

• Conducted inspections and manage the entire Hotel Operations of guest staterooms, passageways, Crew area, and public areas regularly and implemented facility cleanliness and upkeep standards. *Managed supplies, linens.
• Reduced overtime pay by 30% and increased productivity by implementing a process to eliminate work redundancy.
• Produced a strategic plan that reduced the time to prepare rooms and public areas by two hours on turnaround days. Hotel Check-in time is now 12:30 before was 2:30 pm

Miami/Fort Lauderdale Area

• As a Consultant overseeing the Hotel operations opening of the first Disney Cruise Line ship, the Disney Magic. Trained all employees and drafted Standard Operating Procedures for housekeeping. Observe the ship’s.
• Increased sales by 30% by implementing a marketing plan to sell flowers and other products to guests before and after boarding.
• Saved $21K in employee turnover by creating the “Servant Leadership Program” to train 30 supervisors on improving their leadership skills.

United States

As a Consultant opened the first Disney Cruise Line ship Disney Magic. Trained all employees and drafted Standard Operating Procedures for housekeeping. Monitored the ship’s cleanliness and ensured housekeeping operations and inventory control ran smoothly. Wrote schematics for guest rooms, public areas and hallways, crew areas, print shop, laundry.

Limon, Costa Rica

• Offers all possible assistance to guests takes corrective action on suggestions/complaints and strives for early guest recovery.
• Properly reports maintenance deficiencies that require immediate attention and follows-up on their status. Escalates issues as necessary.
• Interacts with the staff and appropriate to ensure the efficient resolution of problems and maximize team satisfaction.
• Conduct daily meetings with section staff and instructs them on follow-up and special projects.
• Preparing daily/weekly performance reports and other reports as required.
• Supervise the proper care and use of equipment, trolleys, and cleaning products.

Leadership Fundamentals

Activities and Societies: Exercising Leadership: Fundamental Principles Fundamental principles of leading people for success, in a.

Certified, Scrum Master Certification, Grade Achieved: 94.79%

Activities and Societies: This specialization is about managing tasks and events within a Sprint, Scrum terminology and roles, Scrum.

Project Management Professional Certificate, Project Management Specialization, 99.65%

Solution-driven with experience, in solving complex problems, working with cross-functional teams, and building project plans in Asana and.

Chhe, Certified Associate Hospitality Housekeeping Executive, Business Administration And Management, General Hospitality Management, 95

Activities and Societies: Certified Associate Hospitality Housekeeping Executive (CHHE) & Certified Hospitality Supervisor (CHS) from the.

Certificate, Operations Management Fundamentals

Understanding operations management Making key inventory decisions Balancing holding costs and ordering costs Choosing a production.

Certified, Business Administration And Management, General, 100

Project management

Certified Pm, Business Administration And Management, General

As a Project Manager I will projects and manage responsibilities that include, the coordination and completion of projects on time within.

Certified Pm, Business Administration And Management, General

As a Project Manager I will projects and manage responsibilities that include, the coordination and completion of projects on time within.

Certified Fashion Styling, Cfs, 94

Has a wardrobe stylist, or fashion stylist, I selects the clothing for published editorial features, print or television advertising.

Certified Universal Style Consultant, 94

Has a Universal style consultant, I selects the clothing using psychology tools to determine witch of the 7 universal style a person or.

Certified Color Analysis And Wardrobe Style Analysis, 94

Has a personal color analysis, and Wardrobe planner, I often used the Technic within the cosmetics and fashion industry to describe a.

Diploma, Hotel, Motel, And Restaurant Management, 94

Maintaining the restaurant’s revenue, profitability and quality goals. ensure efficient operation, as well as maintain high production.

High School Diploma, Hotel, Motel, And Restaurant Management, 94

Activities and Societies: Hotel Restaurant Management Hotel and Restaurant

Associate'S Degree, Studied Business Communications, Business And Society, Organizational Theory And Behavior, 85

Certified Hospitality Supervisor Chs, Hospitality Administration/Management, 90

Bachelor Of Applied Science - Basc, General Studies, 85