Luisa De La Torre

Luisa De La Torre Email and Phone Number

Virtual assitant & Journalist @
Luisa De La Torre's Location
Cali, Valle del Cauca, Colombia, Colombia
About Luisa De La Torre

I am an enthusiastic, reliable, and hardworking individual who has over 4 years of experience giving professional, efficient, and high-quality service to various call center companies.I am skilled in communicating with clients over the phone and by email. I have experience with Live Chat Support and Zendesk and am eager to learn to use any new tools that get the job done well.I meet deadlines and don't make promises I can't keep. I'm a team player but can steer the ship alone if need be. I look forward to working with you in proving excellent customer service and anything else you may need help with!Tools I'm familiar with:✔Salesforce✔Zendesk✔Slack✔Ujet✔Adobe Premiere, Photoshop, and Illustrator✔Canva

Luisa De La Torre's Current Company Details
Millennials Virtual Services

Millennials Virtual Services

Virtual assitant & Journalist
Luisa De La Torre Work Experience Details
  • Millennials Virtual Services
    Spanish Interpreter
    Millennials Virtual Services Oct 2022 - Present
    - Consecutive OPI Spanish interpreter for medical insurances, providers, specialists, customer service, and schools. - Knowledge of medical terminology related to ER, OBGYN, and PCP
  • Taskus
    Customer Service Agent
    Taskus Jul 2021 - Nov 2021
    Colombia
    This job taught me the real meaning of goals and metrics accomplishing, related to time and satisfaction.Typical Duties:- Receiving and placing customer service telephone calls- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism - Resolving customer complaints
    View
  • Mia Aesthetics Clinic
    Lead Specialist
    Mia Aesthetics Clinic Nov 2019 - Jul 2021
    Santiago De Cali
    My job used to be to collect and evaluate potential sales opportunities and then provide valuable contributions to the company's sales team.Typical duties:- Establishing viable opportunities by browsing in a list of leads provided by the company.- Contacting prospective customers, usually 80 - 100 outbound calls daily- Emailing additional information related to the product to those interested and giving promotional information about the service provided by the company.
    View
  • Beat
    Customer Experience Representative
    Beat Apr 2019 - Sep 2019
    Santiago De Cali
    Being a Customer Experience Representative at Beat is all about helping and educating both passengers and drivers. And taking frustrated users and turning them into the most passionate Beat lovers, by providing exceptional support, and ensuring that problems are resolved promptly and efficiently.Typical duties: - Deliver high-quality support at the front desk - Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences
  • B&F Call Center Solution
    Senior Customer Service Agent
    B&F Call Center Solution Apr 2017 - Mar 2019
    Colombia
    View
  • Ci Manufacturas Model Ann Chery
    Senior Journalist
    Ci Manufacturas Model Ann Chery Aug 2016 - Jan 2017
    Colombia
    www.annchery.com.co
  • Global Tefl - Global Language Training Ltd.
    Administration Assistant
    Global Tefl - Global Language Training Ltd. Jun 2015 - Dec 2015
    Colombia
    www.globaltefl.uk.com
    View
  • Universidad Autonoma De Occidente - Cali, Colombia
    University Wellness Monitor
    Universidad Autonoma De Occidente - Cali, Colombia Jan 2011 - May 2013
    Colombia
    View

Luisa De La Torre Education Details

Frequently Asked Questions about Luisa De La Torre

What company does Luisa De La Torre work for?

Luisa De La Torre works for Millennials Virtual Services

What is Luisa De La Torre's role at the current company?

Luisa De La Torre's current role is Virtual assitant & Journalist.

What schools did Luisa De La Torre attend?

Luisa De La Torre attended Universidad Autónoma De Occidente, Universidad Autónoma De Occidente.

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